Jobs · Customer Service · New York

Principal Analyst, Responsible AI Strategy

Google · New York, NY · 5 days ago
On-siteCustomer ServiceFull-time

About the role

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Minimum qualifications

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in data analytics, trust and safety, policy, cybersecurity, business strategy, or related fields.
  • Master's degree or PhD in a relevant field (preferred).
  • Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or a scripting/programming language (e.g. Python) (preferred).
  • Experience working with engineering and product teams to create tools, solutions, or automation to improve user safety (preferred).
  • Experience working closely with policy teams (preferred).
  • Education in, or experience with, machine learning (preferred).
  • Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels (preferred).

Preferred qualifications

  • Master's degree or PhD in a relevant field.
  • Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or a scripting/programming language (e.g. Python).
  • Experience working with engineering and product teams to create tools, solutions, or automation to improve user safety.
  • Experience working closely with policy teams.
  • Education in, or experience with, machine learning.
  • Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Responsibilities

  • Be accountable for cross-cutting clarity, foresight, and strategic alignment for trust and safety issues at the intersection of AI and minor users.
  • Drive related priority projects in partnership with a range of functional and product partners.
  • Engage as needed with product and modeling teams to support the above.
  • Ensure clear and consistent communications to senior leadership across trust and safety and beyond on key plans and projects.

Pay

US: $171000 - $248000 (USD) + 20% bonus target + equity + benefits

Schedule

Full-time

Benefits

Learn more about benefits at Google.

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