Principal Analyst, Payment Operations (Hybrid)

About the role

The Principal Analyst, Payment Operations role at Capital One is aimed at professionals with exceptional attention to detail and strong problem-solving skills. The role involves managing and executing payment processes across various functions of the organization, mitigating operational risks, and developing procedural frameworks.

Responsibilities

• Validate inventory supplier invoice accuracy using the VIP invoice validation tool.
• Troubleshoot any discrepancies discovered during invoice validation and connect with the proper teams to resolve issues.
• Create detailed invoice dispute packages and communicate with suppliers to quickly resolve disputes.
• Understand contractual terms of suppliers and the dispute processes outlined in supplier contracts.
• Serve as a payment processing backup to the Senior Associate.
• Support risk management activities over enhanced control environment, including procedures maintenance, control testing, and process-level assessments.
• Coordinate with Capital One Travel Risk Management, Finance Risk Management and other risk offices on best revenue practices across Enterprise.
• Partner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting supplier payments.
• Reduce operational exceptions and drive efficiencies via automation, elimination, and transfer of processes away from manual touchpoints.
• Lead ad-hoc projects as necessary, such as developing and leading new Finance-managed services or other initiatives.
• Proactively and independently identify, investigate, and drive solutions for process, data quality inefficiencies and control enhancements.

Qualifications

• Bachelor's Degree or military experience
• At least 3 years of experience in Accounting, Audit, Risk Management or Finance or a combination
• At least 1 year of experience utilizing SQL

Preferred Qualifications:

• Bachelor’s Degree in Accounting, Business, Finance, Economics, Statistics, or a quantitative field
• 2+ years of experience in an analytical position investigating complex data issues and building scalable solutions
• Prior experience working in Accounts Payable
• Strong written and communication skills
• Experience with an Enterprise Resource Planning (ERP) based accounting system
• Strong understanding of accounting principles and experience with multinational entities, multi-currency transactions, and intercompany flows
• Experience with Coupa, Coupa Pay, or similar procurement system
• Previous experience working within the travel or technology industries

Benefits

This role is hybrid, meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $120,800 - $137,900 for Principal Associate, Accounting

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.