Principal Analyst, Change Enablement

About the role

The Finance team is looking for a Principal Analyst, Change Enablement for the global finance innovation initiative, Finance Forward, to play a key role in driving the strategy and success of multiple connected projects driving sustainable change across our financial processes and capabilities to scale for future growth.

Responsibilities

• Develop and execute business specific change plans, collaborating with workstream teams, ensuring the journey is relevant and tailored to each business area/team impacted by the change, leveraging team’s change playbook
• Identify and manage all relevant stakeholder groups, build relationships and understanding in support of a more enhanced change experience
• Analyze complex data to define the change impacts and associated change interventions required in the change plan, including conducting training needs analysis and defining training strategy
• Support engagement of Change Champions across different workstream initiatives, as part of the wider Program to build momentum around the change
• Evaluate the adoption across the business areas impacted by the change through multiple forms of measurement (i.e. focus groups, surveys, analytics), adjusting course accordingly
• Build awareness with project team members in Change Management strategy to build additional capabilities within and across wider change team
• Cook up with the team communications manager to develop effective artifacts to advise stakeholders in the change process
• Build relationships and confidence to influence at a senior level inside the organization

Requirements

• Bachelor's degree in Communications, Organizational Development, Training & Development, Human Resources, Leadership, Business, Finance, or a related field
• Minimum of 5 years of experience supporting organizational change initiatives within a large, complex organization
• Minimum of 3 years of experience in Change Management, Project Management, or a related role
• Experience developing and executing change management strategies and plans for cross-functional business initiatives
• Experience designing and implementing stakeholder engagement and change adoption strategies across multiple stakeholder groups
• Working knowledge of change management principles, methodologies, and best practices
• Experience analyzing business impacts and translating findings into actionable change interventions, including training needs and adoption strategies
• Demonstrated ability to influence, build relationships, and communicate effectively with leaders and stakeholders at multiple levels of the organization
• Strong organizational, planning, and project coordination skills with the ability to manage multiple priorities and meet deadlines
• Excellent written, verbal, and presentation communication skills
• Proven ability to work effectively in a collaborative, fast-paced environment and adapt to changing priorities
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint

Qualifications

• Master's degree in Communications, Organizational Development, Human Resources, Business Administration, Leadership, or a related field
• Professional certification in Change Management (e.g., Prosci) and/or Project Management (e.g., PMP)
• Experience leading enterprise-wide or global business transformation initiatives
• Experience supporting finance transformation, ERP implementations, or large-scale business process change programs
• Experience working in a global, matrixed organization with diverse stakeholder groups
• Experience developing change measurement strategies using surveys, analytics, focus groups, and other adoption metrics
• Experience building and enabling Change Champion networks or similar change ambassador programs
• Demonstrated ability to coach leaders and project teams on change management practices and build organizational change capability
• Ability to thrive in ambiguous environments while driving continuous improvement and sustainable adoption of change