Principal Agentic Architect - 11386
Coupa · Chicago, IL · Yesterday
RemoteRemoteConsultingFull-time
What You'll Do
- AI Engineering & Agentic Orchestration
- Leverage multiple AI platforms, frameworks, and orchestration tools including Claude, OpenAI, MCP, and LangChain to design best-of-breed agentic workflows
- Develop agent-to-agent communication logic and workflow orchestration across complex multi-step business processes
- Leverage deep API and integration expertise to support secure, low-latency connectivity between AI agents and enterprise systems including ERP, CLM, and CRM platforms
- Partner directly with customer IT and security teams to address technical feasibility, risk assessments, governance, and enterprise security requirements
- Understand and manage AI consumption strategies, platform resource utilization, and Coupa credit usage across agentic workflows
What You Will Bring to Coupa
- Must-Have Technical Expertise
- Proven experience in technical integration roles including Middleware, API Engineering, or Systems Architecture with strong knowledge of REST, GraphQL, and JSON
- Strong programming proficiency in Python and/or JavaScript (Node.js)
- Experience building integrations and orchestration layers between non-deterministic AI systems and deterministic enterprise platforms
- Understanding of Source-to-Pay (S2P) business requirements with the ability to map agentic workflows across procurement, invoicing, and payables processes
- Hands-on experience with agentic frameworks and open-standard orchestration architectures including MCP, LangChain, AutoGen, or similar technologies
Must-Have Technical Expertise
- Advanced troubleshooting and debugging skills across complex AI systems, APIs, prompts, integrations, latency, and data quality issues
- Ability to establish technical credibility and trust with executive stakeholders while acting as a strategic advisor on AI transformation initiatives
- Proactive approach to customer education and expectation-setting throughout implementation and deployment processes
Desired “Super Powers”
- Strong builder mindset with the ability to rapidly move from concept to functional, deployable AI components
- Ability to clearly explain technical behaviors, limitations, and AI outcomes to non-technical stakeholders while building customer confidence
- Deep understanding of Coupa APIs, Compose, configurations, and platform architecture with the ability to diagnose whether issues stem from AI logic, product limitations, data quality, or configuration setup
Performance Tuning & Quality Assurance
- Design authorization boundaries, simulation runs, and human-in-the-loop controls that govern autonomous AI decision-making and escalation paths
- Develop evaluation frameworks and automated testing approaches focused on functional correctness and production-grade AI performance
- Own ongoing monitoring, testing, health checks, and remediation of AI agents and workflow orchestration environments
- Apply continuous improvement methodologies and human-in-the-loop best practices across AI-enabled technical solutions
Collaborative Culture
- Pioneering Technology
- Collaborative Culture
- Global Impact