Principal Admitting Worker - Cancer Center Admin - SL - FT Days

About the Organization

UCI Health is one of California’s largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health — Orange, UCI Health — Irvine, four Community Network hospitals, and a growing network of ambulatory care centers across Orange and Los Angeles counties. As Orange County’s only academic health system, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department, and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County, and southeast Los Angeles County through excellence in patient care, research, and medical education.

About the Role

Under supervision of the Admit Worker Supervisor, responsible for scheduling clinic patients for surgery and diagnostic procedures. Acts as a liaison between admissions, other departments, and the operating room.

Responsibilities

• Assure all necessary paperwork is completed and forwarded to appropriate departments.
• Assist in determining if the patient's source of funding covers proposed surgery/procedure and inquire about expiration dates.
• Determine that physician documentation reflects need for proposed surgery/procedure.
• Obtain surgery/procedure date and time based on physician availability and operating room schedule.
• Communicate effectively with patients to obtain demographic and financial data.
• Provide accurate wait time estimates when available.
• Notify departments, services, physicians, and the patient if surgery/procedure date/time is rescheduled and update all as necessary.
• Input demographic and financial data into the SMS System following basic computer flows and codes.

Requirements

• Previous experience with computer registration and registration scheduling system.
• Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties.
• General understanding of medical terminology.
• Customer service skills appropriate to the job.
• Ability to travel to off-site physician practices.
• Minimum one (1) year recent experience (within past two (2) years) registering patients in a hospital or clinic, working as a Medical Assistant, or working in medical billing.
• General knowledge of ICD9 and CPT codes.
• Excellent written and verbal communication skills in English.
• Demonstrated experience using MS Office.
• Ability to work weekends, holidays, and evenings.
• Ability to maintain a work pace appropriate to the workload.
• Ability to interpret and understand various medical insurance plans and make accurate determinations regarding coverage.
• Ability to establish and maintain effective working relationships across the Health System.

Preferred Qualifications

• Knowledge of University and medical center organizations, policies, procedures, and forms.
• Familiarity with Joint Commission standards.
• Experience with Epic.
• Experience in surgical scheduling.
• Bilingual in English and Spanish.

Benefits

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks.

Conditions of Employment

• Background Check and Live Scan.
• Employment Misconduct disclosure requirement.
• Legal Right to Work in the United States.
• Vaccination Policies.
• Smoking and Tobacco Policy.
• Drug-Free Environment.
• Additional conditions may apply, including California Child Abuse and Neglect Reporting Act, E-Verify, and Pre-Placement Health Evaluation.