Principal 4G/5G Core Engineer
Iridium · Tempe, AZ · 2 mo ago
EngineeringFull-time
About the role
We are seeking an experienced Principal Core Engineer with deep expertise in 4G/5G Core networks to support both the deployment and long-term operation of cloud-based Core infrastructure at Iridium.
Responsibilities
- Assist with the completion of greenfield deployment of multiple Mavenir Cores to the cloud
- Lead integration efforts and maintain connections with MNO Partners and Syniverse
- Provide escalation support for Mavenir 4G EPC and 5G Core network functions (AMF, SMF, UPF, PCF, NRF, IMS, SBC)
- Define, then monitor, and later evolve our ability to maintain Core network health
- Provide advanced troubleshooting across: SIP, Diameter, GTP, HTTP/2, PFCP signaling, VoLTE/VoNR call flows, Data session establishment failures
- Lead Major Incident Management (MIM) calls for high-severity core outages
- Conduct deep Root Cause Analysis (RCA) using logs, traces, KPIs, and probe captures
- Correlate alarms and performance metrics to prevent false positives and reduce MTTR
- Perform cloud-native core deployments in Kubernetes and AWS-based environments
- Lead collaboration activities with RAN, Transport, and Cloud teams to resolve cross-domain issues
- Validate software upgrades, patches, and configuration changes in production
- Create and maintain SOPs, runbooks, and troubleshooting documentation
- Mentor junior engineers and provide technical training on Core network troubleshooting
- Ensure SLA/KPI compliance for availability, call success rates, and session setup times
- Participate in 24x7 on-call rotation and major incident bridge support
Requirements
- Bachelor’s degree in Telecommunications, Computer Science, Engineering, or related field; post-graduate degree preferred
- 10+ years of experience in telecom Core network operations
- Extensive, practical experience with a 4G/5G Core
- Deep understanding of: 4G/5G Core architecture (EPC & 5GC SBA architecture), IMS core and VoLTE/VoNR call flows, Diameter, SIP, GTPv2, PFCP, HTTP/2
- Experience working in a cloud-native/Kubernetes environment
- Strong Linux command-line troubleshooting skills
- Familiarity with Kafka feeds and performance monitoring integrations
- Ability to perform structured RCA and document findings clearly
- Strong communication skills, with the ability to lead technical bridges and confidently present products, deliverables, analyses, and/or issues
Qualifications
- Knowledge of 3GPP practices and requirements
- AWS certification (i.e., AWS Certified Cloud Practitioner, AWS Certified Advanced Networking, AWS Certified AI Practitioner, etc).
- Kubernetes certification (CKA/CKAD)
- Experience operating 4G Core networks (Mavenir is a plus)
- Experience operating 4G Ground RAN networks (Gatehouse is a plus)
- Good understanding or working knowledge of monitoring IOT device links
- Basic understanding or working knowledge of Non-Terrestrial Network (NTN) technologies
- Basic understanding or working knowledge of satellite-to-cell integration and 4/5G NTN architecture
- Hands-on experience with Grafana dashboard development and alarm correlation
- Understanding of CI/CD pipelines for telecom cloud deployments
- Technical industry certification in Network+ or Linux (RedHat, CentOS, etc.)
- Experience with Core Cloud operations and best practices is highly desirable