Primary Technical Control Facility Lead

Responsibilities

• Ensure all systems and equipment are maintained at an optimal operational status 24x7.
• Develop and implement plans to maintain and enhance operational capabilities.
• Focus on process improvement and ensuring facility capabilities meet or exceed industry best practices and operational standards.
• Conduct regular facility assessments to ensure compliance with DISA 310-175-9 as well as other related regulations.
• Manage the Tier 2 Tech Control Help Desk function, ensuring timely support for incidents, service requests, and problem resolution.
• Function as the point of contact and subject matter expert with customer leadership and stakeholders.
• Provide leadership and mentorship to the Tech Control team, driving performance as well as meeting and exceeding customer service level agreements.

Qualifications

• 5+ years of experience managing and operating cryptographic facilities.
• 5+ years of experience managing a Network Operations Center.
• Demonstrated knowledge in maintaining the operational status of a Tech Control facility.
• Knowledge of Tech Control equipment including switches, encryption devices, network operation consoles, and circuits.
• Knowledge operating and maintaining Tier 2 Tech Control helpdesk functions and DISA 310-175-9.
• Knowledge of industry standards and best practices related to information management operations and ITSM best practices.
• Knowledge in handling and managing incidents and service requests for changes, problems, configuration, and requisitions for equipment and services.
• Proven ability to manage and lead teams to optimal performance.
• Proven ability to provide technical direction and supervision in coordinating, restoring, and reporting functions necessary for effective maintenance of transmission paths and facilities.
• Strong written and oral communications and the demonstrated ability to influence leadership and stakeholders.

Qualifications (continued)

• All candidates must have an active TS/SCI clearance.
• All candidates must have a bachelor’s degree in a related field.

Pay

Posted Min Pay Rate USD $95,577.60/Yr.
Posted Max Pay Rate USD $159,296.00/Yr.
Salary Disclosure
Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications.

Benefits

The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required.

EEO Statement

ValidaTek is an Equal Opportunity Employer. All qualified applicants will be considered without regard to disability, protected veteran status, or any other status protected by federal, state, or local laws.