Primary Counselor

Actalent · Bronx, NY · Yesterday

On-siteHealthcare$24–$29/hrContract

About the role

The Primary Counselor provides direct client care within a structured behavioral health program, managing an assigned client caseload in accordance with OASAS guidelines, coordinating individual and group counseling services, maintaining accurate documentation, and supporting clients with complex needs.

Responsibilities

Manage an assigned client caseload in accordance with OASAS guidelines, ensuring high-quality and compliant care.
Cook up individual and group counseling sessions and build strong therapeutic rapport with clients.
Document all client interactions, services, and progress notes accurately in the EMR system and other required program reporting tools (including HRA STARS, ACS, CJS, etc.).
Collect urine samples and complete related documentation in accordance with program protocols and OASAS regulations.
Ensure compliance with licensing and credentialing regulations and all applicable healthcare standards.
Cook up appropriate wraparound services for clients by coordinating care with internal and external stakeholders, including medical, mental health, housing, and other community resources.
Participate actively in clinical supervision, case conferences, and staff meetings to support continuous quality improvement and integrated care.
Identify and escalate significant clinical or behavioral concerns to leadership in a timely and appropriate manner.
Provide professional, compassionate customer service to clients and families, responding to questions and concerns with empathy and clarity.
Follow established policies and procedures with attention to detail, maintaining accurate records and adhering to program standards.
Collaborate effectively with a multidisciplinary team, contributing to treatment planning and coordinated care.
Demonstrate reliable attendance and flexibility with scheduling to meet program and client needs.

Essential Skills

Minimum 2+ years of experience working in OASAS licensed programs.
Experience providing counseling and care coordination in a healthcare or behavioral health setting.
Ability to manage a client caseload while adhering to OASAS guidelines and program requirements.
Strong communication skills, including the ability to conduct assessments and engage clients with diverse needs.
Proficiency with data entry and EMR systems, including accurate and timely documentation of services.
Knowledge of medical terminology and healthcare industry practices relevant to behavioral health.
Demonstrated ability to work effectively on a multidisciplinary team.
Strong computer skills and comfort using electronic systems for reporting (e.g., HRA STARS, ACS, CJS).
Detail-oriented approach with the ability to follow established policies, procedures, and regulatory standards.
Reliable attendance and flexibility with scheduling to support program operations.
Must be a Qualified Healthcare Professional with one of the following credentials: CASAC, CASAC-T, or equivalent credential.

Additional Skills & Qualifications

Experience working with SPMI (serious and persistent mental illness) populations is preferred.
Background in healthcare or the broader healthcare industry is beneficial.
Strong customer service skills and the ability to interact professionally with clients, families, and partners.
Additional preferred credentials include MSW, LMSW, or LMHC.
Interest in gaining strong clinical experience for licensure or long-term career advancement.
Ability to maintain and grow referral relationships and community partnerships.

Work Environment

This is an onsite role based at a corporate office in the Bronx within a structured behavioral health program. The schedule runs Tuesday through Saturday, with shifts typically from 11:00 a.m. to 7:00 p.m. or 12:00 p.m. to 8:00 p.m., totaling 40 hours per week. The environment is multidisciplinary and collaborative, offering exposure to diverse patient needs and wraparound services, including medical, mental health, and housing supports. Counselors use EMR systems and program reporting tools regularly and participate in clinical supervision, case conferences, and staff meetings as part of a professional, team-oriented setting.

Job Type & Location

This is a Contract to Hire position based out of Bronx, NY.

Pay And Benefits

The pay range for this position is $24.00 - $29.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to specific elections, plan, or program terms.
If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave), Workplace Type, This is a fully onsite position in Bronx,NY.

Application Deadline

This position is anticipated to close on Jul 27, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.