Primary Casualty Claims Manager

We need to output HTML fragment with sections: About the role? Actually we have sections: About The Team, How Does This Role Contribute..., What Will You Do..., About You, What We're Looking For, Role Factors, What We Offer. Also we have some intro paragraphs before About The Team. Those could be a general description maybe as

. We need to use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). But we can use other headings? The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests we should use h3 for sections. Probably we should map content to those headings where appropriate. However we must not repeat job title as heading. We can have sections like About the Team (maybe map to About the role?), Responsibilities (What Will You Do), Requirements/Qualifications (What We're Looking For), Benefits (What We Offer), Pay (Compensation range), Schedule (Hybrid role requiring office attendance three days per week). Also we have other sections like How Does This Role Contribute... maybe could be part of About the role? But we need to include only sections with real specific content. We can create sections: About the Team (maybe as About the role), Responsibilities, Requirements, Benefits, Pay, Schedule. Also maybe "Role Factors" could be part of Schedule? But we have specific schedule info: Hybrid role requiring office attendance three days per week. Also other factors: licensing, authority, compliance, etc. Could be part of Requirements? Might be better to keep as a separate section like "Role Factors" but not in prescribed list; but instruction says use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests we should use those headings. Probably we should stick to those headings where applicable. Let's map: - About the role: could include introductory paragraph about AXIS and the team? Actually "About The Team" is a section. Could map to About the role. - Responsibilities: "What Will You Do in This Role?" includes bullet points (people leadership, technical claim oversight, litigation, portfolio, business partnership). So we can put that under Responsibilities. - Requirements/Qualifications: "What We're Looking For" plus "About You" maybe. Also "Bachelor’s degree required..." etc. So combine. - Skills: maybe not separate; could be part of Requirements. - Benefits: "What We Offer" includes base salary range, incentive, benefits package. But Pay separate: we have compensation range. So Benefits could be benefits package (medical, wellness, retirement, tuition reimbursement, paid vacation). Pay: base salary range and target incentive. - Schedule: Hybrid role requiring office attendance three days per week. We also have other info like "Role requires adherence to AXIS licensing, authority, compliance, confidentiality, data-protection, and claims-handling requirements." Could be part of Requirements. Also "United States position classified as Exempt for FLSA purposes." Could be part of Schedule? Maybe not needed. We must not include boilerplate like EEO etc. Already removed. We must preserve all substantive information. So we need to include all details from the posting, just reorganized. We must not invent or summarize away detail. So we need to keep specifics like bullet points. We need to use

• for any list of duties/requirements/benefits. So for responsibilities list, we need ul/li. For requirements list, ul/li. For benefits list, ul/li. We need to use

  for prose. We must not repeat job title as heading. So no heading with "Primary Casualty Claims Manager". Good. We must not put Job ID/requisition numbers as headings; none present. We must output only HTML fragment, no /, no markdown fences. Let's craft. First, maybe a brief intro paragraph: "This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work." This is prose; put in

  . Then section About the role (maybe using About The Team heading). Use

  About the Team

  then paragraph: "AXIS is seeking a Primary Casualty Claims Manager to join the North America Claims team. The role leads a team responsible for primary casualty claims and supports disciplined, consistent claim outcomes across a complex portfolio. The manager will combine people leadership, technical claim oversight, portfolio management, and strong partnership with underwriting, actuarial, legal, finance, brokers, insureds, reinsurers, auditors, and external service providers." Then maybe a subsection "How Does This Role Contribute to Our Collective Success?" Could be part of About the role? But we could add another

  Role Contribution

  but not in list. Might be okay but instruction says prefer few substantive sections over many thin ones. Could combine into About the role paragraph. However the content is specific: establishes clear strategy, promotes reserve adequacy, etc. Might be worth its own section but could be considered part of Responsibilities? Actually it's about contribution. Could be part of About the role. Let's incorporate into About the role paragraph after the first. Thus About the role section will have two paragraphs. Next Responsibilities:

  Responsibilities

  then a
  with each bullet from "What Will You Do in This Role?" The bullet points are grouped under headings: People Leadership and Team Management, Technical Claim Oversight, Litigation, Counsel, and Vendor Management, Portfolio, Governance, and Operational Excellence, Business Partnership and Communication. Each has multiple sentences. We need to preserve all detail. Could break each bullet into
  • containing the whole paragraph for each heading. That would keep detail. Let's extract each heading's content: People Leadership and Team Management: "Lead, coach, and develop a team of claims professionals, setting clear objectives and reinforcing accountability for quality, timeliness, customer service, and professional judgment.Allocate claims based on complexity, exposure, jurisdiction, workload, and handler capability; monitor inventory, capacity, aging, and productivity.Provide regular feedback, technical guidance, development plans, and career coaching; support succession planning and retention of strong talent.Participate in recruiting, interviewing, onboarding, and training claims professionals and temporary or outsourced resources.Promote an inclusive, collaborative, and high-performing environment aligned with AXIS values." Technical Claim Oversight: "Oversee the investigation, analysis, evaluation, reserving, negotiation, and resolution of primary casualty claims within applicable authority and claims handling standards.Review coverage, liability, causation, damages, venue, defense strategy, settlement posture, and litigation risk on complex, severe, disputed, or high-exposure matters.Provide strategic direction and approval on claim plans, reserves, payments, settlements, counsel assignments, experts, mediations, and trial strategy within delegated authority.Ensure reserves and sensitivities are timely, well supported, and responsive to material developments; escalate matters in accordance with authority and large-loss reporting requirements.Maintain clear, contemporaneous, and audit-ready claim documentation, including the rationale for key decisions, changes in exposure, and resolution strategy.Identify matters requiring escalation or collaboration with Specialty Complex Claims, Legal, Compliance, or other subject matter experts." Litigation, Counsel, and Vendor Management: "Formulate litigation and resolution strategies and direct defense counsel, coverage counsel, experts, investigators, and other service providers.Monitor litigation milestones, trial dates, legal budgets, billing, staffing, and outcomes; challenge inefficiency and require specific plans to advance matters toward resolution.Partner with Litigation Management and Vendor Management to manage legal spend, support panel governance, review provider performance, and improve value and service quality.Participate in mediations, settlement conferences, trials, stewardship meetings, and claim reviews as appropriate." Portfolio, Governance, and Operational Excellence: "Monitor portfolio performance through claims data, dashboards, key performance indicators, reserve movements, closing ratios, cycle times, aged inventory, legal spend, and other relevant measures.Identify emerging liability, coverage, severity, jurisdictional, and litigation trends with individual-claim or portfolio impact; recommend responsive strategies and handling guidance.Lead or participate in management reviews, audits, peer reviews, large-loss reporting, governance forums, and remediation initiatives.Ensure compliance with claims handling guidelines, licensing requirements, delegated authorities, internal controls, regulatory obligations, and applicable service standards.Drive process improvement, data quality, consistent work practices, and effective adoption of claims technology and management information.Maintain appropriate oversight of TPA or contractor-handled claims where assigned, including authority, service, strategy, reporting, and performance expectations." Business Partnership and Communication: "Build strong relationships with underwriting, actuarial, finance, legal, operations, brokers, insureds, reinsurers, auditors, and other internal and external partners.Provide underwriting with claim insight, policy and coverage feedback, loss trends, renewal support, risk assessments, and lessons learned from the portfolio.Communicate complex claim issues clearly and concisely to senior leaders and stakeholders, including recommended actions, alternatives, financial impact, and rationale.Lead or contribute to presentations, stewardship discussions, market engagement, training, and cross-functional initiatives." Now Requirements/Qualifications: combine "About You" and "What We're Looking For". Also include license requirements etc. About You paragraph: "We encourage candidates to bring their own experience and perspective. The successful candidate will demonstrate strong technical casualty judgment, credible people leadership, sound financial discipline, and the ability to make and communicate decisions in a complex, fast-moving environment." What We're Looking For bullet list: - Typically 8 or more years of progressively responsible casualty claims experience, including significant experience with complex litigated claims; prior people-management or team-lead experience strongly preferred. - Demonstrated experience handling primary general liability claims. - Experience with construction, premises liability, products liability, serious bodily injury, wrongful death, or other high-severity casualty matters is advantageous. - Advanced knowledge of coverage analysis, liability and damages evaluation, reserving, negotiation, litigation, mediation, arbitration, and trial processes. - Proven ability to provide technical direction, apply authority controls, evaluate reserve adequacy, and make sound decisions under pressure. - Ability to lead and develop others, manage competing priorities, and hold internal and external partners accountable for results. - Strong analytical skills and comfort using claims data, metrics, and trend analysis to support portfolio management and decision-making. - Excellent written, verbal, presentation, negotiation, and stakeholder-management skills, including the ability to communicate effectively with senior executives and parties with differing viewpoints. - Demonstrated ability to collaborate and influence across organizational levels and functions while maintaining independent judgment. - Bachelor’s degree required. Juris Doctor or other relevant advanced degree is preferred, or an equivalent combination of education and directly relevant experience. - Active adjuster licenses, or the ability to obtain and maintain required licenses, in accordance with AXIS and state requirements. - Ability to travel for team leadership, court proceedings, mediations, settlement activity, broker or insured engagement, and other business needs. Also Role Factors: "Hybrid role requiring office attendance three days per week, subject to applicable local arrangements and business needs.Role requires adherence to AXIS licensing, authority, compliance, confidentiality, data-protection, and claims-handling requirements.United States position classified as Exempt for FLSA purposes.Compensation range and target incentive opportunity to be inserted based on approved grade, work location, and Talent Acquisition guidance." We already have schedule