Primary Care Supervising Nurse - LPN or RN

Location: St. Thomas Community Health Center - Columbia Parc - 3943 St. Bernard Ave, New Orleans, 70112

Department: Clinical Operations & Population Health | Reports To: Chief Nursing Officer | Job Type: Full-Time

About the Role

St. Thomas CHC is seeking a Licensed Practical Nurse (LPN) or Registered Nurse (RN) to serve as a clinical leader, mentor, and coordinator within our team-based primary care model. This role is responsible for overseeing the daily activities of medical assistants (MAs), supporting provider needs, maintaining clinic flow, and playing a key role in population health outreach and community engagement. This is a leadership position focused on team supervision, care coordination, and health system improvement. This is a competitive salary opportunity for LPNs, and may also appeal to early-career Registered Nurses who are passionate about community-based care and interested in potential loan repayment eligibility through the HRSA Nurse Corps Loan Repayment Program.

Responsibilities

• Leadership & Medical Assistant Management
  • Supervises and mentors medical assistants, ensuring adherence to workflows, documentation, and patient care standards.
  • Supports optimization of provider support and clinic flow through coordination with clinic staff.
  • Serves as a clinical resource and supports MA onboarding, training, and performance improvement in collaboration with Nursing Leadership.
• Provider Support & Clinic Operations
  • Facilitates smooth clinic operations by ensuring patients are prepared for visits, supporting follow-up coordination, and aligning preventive care needs.
  • Helps maintain schedule efficiency by identifying and filling gaps in provider availability.
• Community Engagement & Health Promotion
  • Develop and maintain relationships with local schools and community organizations to provide access to physicals, vaccines, and wellness services.
  • Participate in or coordinate school-based clinics, vaccine events, and other outreach efforts to extend care beyond the clinic walls.
• Population Health & Preventive Outreach
  • Use population health tools and payer reports to identify patients overdue for preventive or chronic care.
  • Partner with health coaches and front desk staff to bring patients back into care.
  • Help close care gaps and support quality measures for prevention and chronic conditions.
  • Align outreach with insurance priorities like reducing ER use, increasing screenings, and meeting value-based care goals.
  • Support ACO efforts through follow-up, quality tracking, and improved patient outcomes.
• Care Coordination & Patient Support
  • Supports care teams by identifying patients in need of chronic condition support and facilitating appropriate referrals, including to health coaches.
  • Educates patients on clinical devices (e.g., BP cuffs, glucometers, CGMs) and injectable medications to improve self-management.
  • Promotes medication adherence through patient education and ongoing support.
• Inventory & Equipment Oversight
  • Oversee vaccine, medication, and medical supply inventory, ensuring timely reordering and proper storage.
  • Monitor for and report broken or malfunctioning equipment, helping ensure a safe, well-equipped care environment.
• Other Duties
  • Attends nursing and general staff meetings as scheduled.
  • Supports the policies and procedures of St. Thomas Community Health Centers and assists in policy review as requested.
  • Demonstrates consistent and timely attendance.
  • Promotes positive and productive communication with clinic staff.
  • Utilizes established communication channels and appropriate lines of authority for problem-solving.
  • Assists in documentation of incidents and participates in safety and emergency preparedness drills.
  • Performs other duties as requested by the Chief Nursing Officer and Medical Director.
  • Maintains HIPAA compliance.

Requirements

• Current and valid LPN or RN license in Louisiana.
• CPR/BLS certification.
• Experience supervising or leading clinical support staff.
• Strong organizational, communication, and teaching skills.
• Strong experience with pediatric wellness care, immunization schedule, and administering immunizations.
• Experience with adult health maintenance care and preventive immunizations.
• Comfort working with EHR systems and basic clinical data reports.

Preferred Qualifications

• Background in community or public health settings.
• Familiarity with population health tools, ACO participation, or value-based care initiatives.
• Bilingual or culturally responsive communication skills.

Work Environment & Schedule

• Clinic-based, Monday–Friday, with some Saturdays and community or school-based events.
• Team-oriented, collaborative, and mission-driven workplace culture.
• Involves both administrative and clinical oversight responsibilities.

Benefits

• 401(k) with company match.
• Competitive salary commensurate with licensure and experience.
• Medical, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities.
• A strong culture of mentorship, teamwork, and service to the community.