Primary Care Site Director - Experienced Nurse Practitioner

About the role

The Primary Care Site Director serves as the primary clinical leader for an assigned health center site within the FQHC network. This role combines direct patient care responsibilities with site-level clinical leadership, quality oversight, provider mentorship, workflow optimization, and interdisciplinary team collaboration.

Responsibilities

• Provide comprehensive primary care services across the lifespan in accordance with scope of practice and organizational protocols.
• Diagnose and treat acute and chronic medical conditions.
• Perform preventive care, screenings, and health maintenance services.
• Preserve accurate, timely, and compliant clinical documentation in the electronic health record (EHR).
• Serve as the clinical lead and day-to-day provider resource for the assigned primary care site.
• Promote evidence-based practice standards and clinical consistency across providers.
• Support implementation of organizational clinical initiatives, workflows, protocols, and quality improvement efforts.
• Collaborate with site leadership to address clinical workflow challenges, staffing needs, and patient care issues.
• Facilitate regular provider huddles, case reviews, and interdisciplinary collaboration.
• Escalate clinical concerns, patient safety issues, and operational barriers to senior clinical leadership.
• Support onboarding and orientation of new providers and clinical staff.
• Participate in provider mentoring, coaching, and peer support activities.
• Support achievement of organizational quality metrics including: HEDIS measures, UDS measures, preventive care benchmarks, chronic disease management outcomes, value-based care performance indicators.
• Review site-level clinical quality data and support improvement initiatives.
• Promote patient retention, care gap closure, and preventive screening compliance.
• Participate in clinical audits, peer review, and quality assurance activities.
• Aid in the implementation of care management and population health strategies.
• Partner with Access Manager and Practice Manager to improve: patient flow, scheduling optimization, access management, clinical staffing coordination, same-day visit utilization, team communication.
• Absorb provider schedule management and coverage coordination.
• Support reduction of avoidable emergency department utilization and hospital readmissions.
• Participate in organizational committees, leadership meetings, and strategic initiatives as assigned.
• Ensure compliance with: HRSA requirements, FQHC regulations, OSHA standards, HIPAA regulations, infection prevention protocols, clinical quality standards.
• Report adverse events, safety concerns, and compliance issues appropriately.

Requirements

• Master’s or Doctoral degree from an accredited Nurse Practitioner program.
• Active and unrestricted Nurse Practitioner license in the Commonwealth of Pennsylvania.
• National board certification as a Nurse Practitioner.
• Minimum of 3–5 years of primary care clinical experience required.
• Experience in community health, FQHCs, underserved populations, or safety-net healthcare strongly preferred.
• Prior leadership, precepting, charge, supervisory, or provider mentoring experience required.
• Experience with value-based care and quality metrics preferred.
• Strong clinical assessment and diagnostic skills.
• Knowledge of FQHC operations, HRSA requirements, and population health models.
• Ability to lead interdisciplinary clinical teams collaboratively.
• Strong communication, coaching, and conflict resolution skills.
• Experience using electronic health records and clinical reporting tools.
• Commitment to health equity, culturally responsive care, and trauma-informed practice.
• Ability to balance clinical productivity with leadership responsibilities.

Qualifications

• Ability to pass required background screenings and credentialing verifications.
• Current valid CPR Certification is required.
• Maintain current valid applicable position credentials.
• Maintain reliable transportation to travel throughout the network and/or participate in events outside the network as needed.
• Must be willing to work on-site.
• Lifting Requirements: LIGHT – Exerting up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects. The use of arm and/or leg control requires force greater than sedentary, but worker still sits majority of time.
• Physical Requirements: Stand or Sit (stationary position), Walk, Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position), Climb (stairs/ladders), Talk/Hear (communicate, converse, convey, express/exchange information), See (detect, identify, recognize, inspect, assess), Pushing or Pulling, Repetitive Motion, Reaching (high or low), Kneel, Stoop, Crouch or Crawl (position self, move).