Primary Care Physician (PCP)

Job Summary

The general duty of the Primary Care Physician is to provide covered professional outpatient primary medical services to enrolled patients of the Veterans Affairs Medical Center (VAMC) in accordance with the terms and conditions of the Veteran Affairs Primary Care Program, and to supervise the Community Based Outpatient Clinic's (CBOC) day‑to‑day delivery of medical care. This position is contingent upon STGi’s selection as the successful awardee of an active Request for Proposals (RFP).

Essential Functions

• Provide medical care based on primary and preventative care to meet the physical, mental, and emotional needs of patients within a limited scope of CPT codes and within the physician’s skills and training.
• Function as the point of entry into the VA health care system.
• Participate in the orientation of clinical staff physicians, physician assistants, and nurse practitioners.
• Provide leadership to CBOC clinicians.
• Evaluate the effectiveness of existing clinical methods and procedures and suggest improvements.
• Assist the STGi Program Manager in implementation of Quality Performance Improvement Team (QPIT) strategic initiatives.
• Participate in review and improvement of clinical success in areas of responsibility.
• Adhere to and monitor policies, procedures, and regulations to ensure compliance and patient safety.
• Participate in quality improvement, care management, risk management, peer review, utilization review, clinical outcomes, and health‑enhancement activities.
• Sign a collaborative practice agreement with clinic APRN and/or PA as required.
• Manage medical care, basic mental screenings, medication adjustments, mild depression, anxiety, loss/grief issues, and continuity of care with the VAMC for patients enrolled in the VA Primary Care Program.
• Emphasize wellness, prevention, and early detection.
• Promote continuity and quality of care through an ongoing relationship with the veteran enrollee.
• Maintain universal precautions and infection control practices.
• Develop and maintain an ongoing relationship with veterans and assist in making referrals for services and/or admissions to the VAMC as medically appropriate.
• Determine required referrals based on examination and patient needs.
• Provide smooth and timely flow of patients in accordance with VA access standards and triage protocol.
• Oversee all delivery of care to patients by the CBOC.
• Administer medications per facility protocols.
• Perform cardiopulmonary resuscitation (CPR) and assist during respiratory and cardiac arrest procedures.
• Document all pertinent patient information in VISTA medical records to demonstrate quality care delivery and promote continuity of care.
• Keep the VISTA clinic reminder tracking system current for each enrolled patient.
• Determine level of urgency for follow‑up, referral, or consultation appointments in accordance with VA access standards and medical necessity.
• Keep patients informed regarding their plan of care, including lab and diagnostic test results as needed.
• Provide health education, materials, and resources to patients and their families.
• Participate in the ongoing Performance Improvement Program between subcontractors and the VAMC.
• Assist in ensuring that all required reports are completed accurately and completely.
• Assist in the management/coordination of the clinic’s day‑to‑day activity in conjunction with the RN/CBOC Manager and VA program philosophy.
• Comply with all federal, state, local, Joint Commission, OSHA, Veteran Affairs, and subcontractor safety and operational regulations, directives, and standards.
• Ensure all patient information on encounter forms is complete and accurate.
• Maintain confidentiality of all information, supporting patients’ privacy, rights, and safety.
• Act as a liaison for the VAMC.
• Perform other work‑related duties as assigned.

Required Skills and Experience

• Active, full, unrestricted medical license in the state where the physician practices (state‑specific license required for the CBOC location).
• Board certification by the ABMS in Internal Medicine and/or Family Practice.
• Demonstrated education, training, and experience in Internal Medicine or Family Practice.
• Current and unrestricted DEA registration.
• Current CPR/BLS certification from the American Heart Association (AHA) or Military Training Network (MTN).
• Knowledge and ability to apply professional medical principles, procedures, and techniques in accordance with community and VA standards of practice.
• Knowledge of pharmacological agents, including desired effects, side effects, complications, and patient usage considerations.
• Experience with safe and reasonable practices regarding opioid medications for chronic pain.
• Understanding of basic customer‑service techniques related to age‑specific populations.
• Effective verbal and written communication skills in English, with proper telephone etiquette.
• Working knowledge of Microsoft Office and computer maneuverability, including experience with electronic medical records systems.

Required Education

• Doctorate degree in Medicine (MD) from an accredited