Pricing Program Manager

Gadge USA, established in 1993, is a national packaging supply and supply-chain solutions company with an expansive distribution network. We manage packaging portfolios across multiple categories, combined with a scalable service model, delivering packaging solutions and continuous improvement to our customers.

About the role

The Pricing Program Manager is responsible for managing and coordinating the Company's end-to-end price change process resulting from index fluctuations, contractual adjustments, and other pricing drivers. This role serves as the central point of coordination between Customer Accounts, Purchasing, Accounting, Finance, Projects, Sales, and other cross-functional teams to ensure timely, accurate, and effective execution of vendor and customer price changes.

Responsibilities

• Own and manage the complete price change process from initiation through completion.
• Develop and maintain project timelines, milestones, and action plans to ensure pricing changes are implemented according to established deadlines.
• Coordinate activities across Purchasing, Accounting, Finance, Projects, Sales, Customer Service, and other impacted departments.
• Monitor progress, identify potential delays or roadblocks, and proactively drive resolution.
• Maintain accurate status reporting and provide updates to management regarding open price change initiatives.
• Monitor the publications our pricing is contractually tied to.

Vendor and Customer Communication

• Coordinate the preparation and issuance of vendor and customer price change notifications.
• Ensure communications accurately reflect approved pricing adjustments, effective dates, supporting documentation, and contractual requirements.
• Work closely with Customer Accounts, Purchasing, and Sales teams to address questions, exceptions, or customer/vendor concerns.
• Maintain documentation and records supporting all price changes.

Data Management and Analysis

• Review index movements and pricing calculations to ensure accuracy and compliance with contractual requirements.
• Partner with Purchasing and Finance teams to validate pricing impacts.
• Prepare Excel-based reports, tracking tools, and analysis to support decision-making.
• Maintain pricing databases, trackers, and historical records.

Cross-Functional Process Improvement

• Identify opportunities to improve the price change process, increase efficiency, and reduce errors.
• Develop and maintain standard operating procedures (SOPs), checklists, and workflow documentation.
• Assist in implementing tools and processes to improve visibility and accountability.
• Support continuous improvement initiatives related to pricing operations.

Administrative and Operational Support

• Maintain detailed project documentation, including approvals, communications, calculations, and implementation records.
• Manage multiple price change projects simultaneously while maintaining accuracy and meeting deadlines.
• Keep contract and pricing records aligned across Salesforce, the ERP, and SharePoint so one customer means one record everywhere.
• Escalate unresolved issues and recommend solutions when appropriate.

Requirements

• Bachelor's degree in Business, Finance, Supply Chain, Operations, or related field preferred.
• 3-5+ years of experience in project management, pricing, operations, supply chain, finance, or a related discipline.
• Strong project management skills with demonstrated ability to coordinate activities across multiple departments.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and commitment to accuracy.
• Ability to follow up effectively and persistently drive completion of assigned tasks.
• Advanced proficiency in Microsoft Excel, including:
  • Data analysis
  • Pivot tables
  • Lookups (VLOOKUP/XLOOKUP)
  • Tracking and reporting tools
• Strong written and verbal communication skills.
• Ability to work independently and effectively influence teams without direct authority.

Preferred Qualifications

• Experience managing pricing processes, cost changes, or contract-based pricing adjustments.
• Experience coordinating cross-functional projects.
• Familiarity with ERP systems, such as Sage (MAS 100).
• Salesforce experience a plus.
• Experience creating process documentation and workflow improvements.

Skills

The ideal candidate will be:

• A strong project manager who can organize complex processes and keep teams aligned.
• Highly detail-oriented to ensure pricing accuracy and prevent costly errors.
• Persistent and proactive in following up with stakeholders to meet deadlines.
• A strong communicator who can effectively work with internal teams, vendors, and customers.
• Process-minded with the ability to identify improvements and drive operational efficiencies.

Benefits

• A competitive salary, including annual discretionary cash bonus.
• Excellent healthcare (medical, dental, vision) benefits with national providers.
• Short-term and long-term disability insurance, life insurance, employee assistance program, and mental health support programs such as Talkspace and Sondermind.
• Paid time off including company-paid holidays.
• 401(k) retirement plan, employer match, and a discretionary non-elective profit-sharing program.

Pay

The salary range for this role is $80,000 - $90,000.

Schedule

This role will be based in our office located at 3000 Marcus Avenue, Suite 3E03, Lake Success, NY 11042.