Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We enhance customer experiences and drive sustained growth and customer value creation through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to solve the biggest problems affecting customers, partners, constituents, and the workforce.

About the role

The Pricing & Sales Strategy business serves clients seeking to drive profitable growth through revenue management using pricing strategy, transactional analytics, improved commercial capabilities, and implementation of pricing systems. Our team is widely recognized as leaders in Pricing and Revenue Growth Management, and we are looking to build on this reputation with highly skilled, experienced professionals.

Responsibilities

• Lead large engagements addressing complex pricing, revenue, and margin-focused problems as a leader in Deloitte Consulting's Customer Strategy & Applied Design practice.
• Engagement Management: Lead engagement planning and budgeting; mobilize and manage strategy engagements; define deliverable structure and content.
• Oversee detailed, transaction-level quantitative analytics.
• Oversee the development of pricing strategies, focusing on concepts such as Economic Value Estimates (EVE), value-based pricing, granular customer segmentation, and in-depth competitive analysis.
• Perform qualitative customer interviews to assess the client's value proposition.
• Lead client engagements that identify, design, and implement advanced pricing/technology and creative business solutions for large companies.
• Oversee project management status and progress, prepare and present weekly steering reports, assess risks, manage delays, and escalate issues to steering committees.
• Client Management: Manage day-to-day interactions and relationships with executive clients and sponsors. Support clients in making strategic decisions and implementing changes in pricing, finance, commercial excellence, and analytics.
• Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process.
• Practice Development & Eminence: Develop practical solutions and methodologies; create "thought-ware" and "point-of-view" documents; participate in public speaking events; get published in pricing-related and industry periodicals.
• People Development: Perform the role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities.

Skills

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to mentor and provide clear guidance to others.

About the team

Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics.

Qualifications

• Bachelor's degree from an accredited university.
• 10+ years' experience in a consulting setting with demonstrable depth of knowledge in 1-2 industries.
• 5+ years' experience with core pricing concepts such as value-based pricing, customer segmentation, and customer profitability analysis.
• Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

• Preferred:
• Advanced degree in business.
• Demonstrated command of complex analytical topics, including the management and understanding of granular data sets.
• Experience with budgetary responsibilities related to projects or resources.
• Experience leading programs with technology/pricing technology components such as PROS, Price Fx, and/or Vendavo.
• Sector knowledge in Consumer Products, Retail, Industrial Products, and Technology.

Pay

The wage range for this role takes into account factors such as skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $198,700 to $391,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, where an award, if any, depends on various factors, including individual and organizational performance.