Preventive Maintenance (PM) Service Technician - Utilities (Aerial/HD Truck)

About the role

Ring Power Corporation is seeking a skilled individual to join our team. The primary focus of this role is to conduct all assigned work safely, adhering to safety, environmental, and contamination control policies, procedures, and regulations. This includes wearing proper personal protective equipment, performing preventive maintenance, and maintaining equipment.

Responsibilities

• Conducts all assigned work in a safe manner, adhering to safety, environmental, and contamination control policies, procedures, and regulations.
• Wears proper personal protective equipment.
• Performs preventive maintenance, including changing engine fluids, filters, lubricating, cleaning components/parts, and starting equipment to test performance.
• Maintains/makes minor adjustments and repairs to equipment and supporting systems in the field.
• Supplies all required information, supporting documentation, and photos to the Preventive Maintenance Dispatcher and Service Estimator for repairs and additional services identified during scheduled preventive maintenance visits.
• Maintains personal company service literature, stays updated on industry technical changes, maintains tools required for this position, and attends training sessions as required.
• Works in a neat and orderly fashion, adhering to contamination control guidelines, and continuously looks for ways to improve work methods, work areas, and safety standards.
• Maintains flexibility of schedule to regularly work nights and weekends as required.
• Completes all required documentation to be provided to the customer and PM Dispatcher.
• Performs other duties as assigned.

Essential Job Competencies

• Safety: Fully supports, encourages, and follows safe work behavior, prioritizing safety in the workplace.
• Communication: Uses active listening skills, conveys information clearly, and ensures others are kept informed about developments, progress, problems, and plans.
• Taking Initiative: Takes appropriate action to resolve issues, seeks out others involved in a situation, makes difficult decisions in time-sensitive situations, and facilitates change when necessary.
• Customer Orientation: Demonstrates concern for satisfying external and/or internal customers, responds quickly to customer concerns or problems, and presents a cheerful, positive manner with customers.
• Results Orientation: Has a strong sense of urgency, remains focused, and adjusts schedules as needed to achieve goals without sacrificing quality of work.
• Adaptability: Adapts to changing business needs, conditions, and work responsibilities, adapts approach, goals, and methods to achieve solutions and results in dynamic situations, recovers quickly from setbacks, and finds alternative ways to reach goals or targets.
• Personal Development: Takes responsibility for personal learning and development, acquires and refines technical and professional skills needed in job-related areas, and obtains developmental opportunities proactively.

Job Specific Skills

• Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources.
• Demonstrates the effective application of the job-specific knowledge, skills, and abilities required to resolve job-related challenges in the workplace.

Education and Experience

• Formal Education: High school diploma or GED.
• Experience: 1-2 years required.

Credentials

• Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
• Valid Drivers License - Not Required But Highly Desired.

Physical Demands

• Frequently - (3-6 hours/day): Reaching, Crouching, Standing, Walking, Pushing - Up to 25 lbs., Pulling - Up to 25 lbs., Lifting - Up to 25 lbs.
• Occasionally - (up to 3 hours/day): Climbing, Balancing, Stooping, Kneeling, Crouching, Crawling, Grasping, Fingering, Feeling, Talking, Hearing.
• Constantly - (6-8 hours/day): Inside conditions, Protection from weather but not necessarily from temperature change.

Environmental Conditions

• Occasionally - (up to 3 hours/day): Noise sufficient to cause the worker to shout to be heard above the ambient noise level, Vibration, Exposure to oscillating movements of the extremities of whole body, Air particulates / contaminants, Worker required to wear respirator.
• Frequently - (3-6 hours/day): Outside environmental conditions, No effective protection from weather, Extreme cold, Extreme heat.

Organizational Impact

• A person's performance in this job has considerable immediate impact on expense, efficiencies, or achievement of overall department objectives.

Supervisory Responsibility

• No subordinates / no supervisory responsibility (may work independently or as a member of a team).

Working Environment

• Regular exposure to these stresses (20-80% of the time): Stress Load, Workload Fluctuation.
• Work Schedule: Regular business hours with frequent requirements to work nights, holidays, and weekends.

Criteria

• Proficient in the use of a computer, Microsoft Office products, and relevant Dealer software programs.
• Has technical knowledge of products represented by the company.
• Updating of Knowledge: Job requirements change requiring re-training to stay current every 1-2 years.
• Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness: Job requires problem-solving ability, established examples/guidance are not always available.
• Creativity: Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
• Autonomy: Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision-making and setting priorities within well-established parameters.

Company Information

Ring Power Corporation, Inc. is an equal opportunity employer. Ring Power Corporation became a full-line Caterpillar dealer in North Florida in 1962 and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporation's headquarters in St. Augustine oversees the operations of 18 branch locations throughout Florida, including large regional facilities in Tampa and Orlando, and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas, and California - to serve the needs of other specialized industries and customers. Ring Power has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,000 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.