Prestige Beauty Advisor

About the Role

Experience a place of energy, passion, and excitement at Ulta Beauty, where the joy of discovery and uncommon artistry create exhilarating buying experiences for true beauty enthusiasts. The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their needs and assisting in product selection, all while maintaining store standards.

This role supports the Sales Manager through a focus on performance (sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance). A passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge are essential.

Responsibilities

• Contribute to meeting or exceeding store goals for retail and service sales, guest loyalty, shrink, and omni-channel sales, with a focus on the prestige category and iconic brands.
• Provide exceptional guest service by greeting and engaging every guest, personalizing service, recommending complementary products, and informing guests of promotions, events, and services.
• Handle sales, refunds, and exchanges courteously.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance guest experience.
• Book appointments for and support in-store events that deliver an unrivaled guest experience while meeting prestige sales goals.
• Stay informed about new and existing industry trends, products, and services during work time to better serve guests.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment that supports teammates, peers, and guests.
• Collaborate with managers and associates to grow the business.
• Participate in ongoing training, including prestige product training and brand/category education, for continuous professional development.
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards, including adhering to the dress code.
• Maintain prestige and iconic brand work areas, ensuring replenishment, proper signage, and tester availability while adhering to hygiene standards.
• Uphold store operational standards, including cleanliness of salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using Ulta Beauty’s technology and best practices.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests.
• Follow loss prevention best practices and provide exceptional guest service to protect company assets.
• Execute other operational tasks as directed.

Requirements

• High school diploma preferred.
• Cosmetology, esthetician, or demonstrator’s license where required by state law.
• 1 year of relevant work experience or equivalent combination of education and experience preferred.
• Demonstrated passion and competency for prestige products, guest service, and selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.
• Flexibility to work days, evenings, weekends, and holidays.
• Willingness to attend corporate business meetings and conferences, including overnight stays.

Working Conditions

• Frequent mobility throughout the store during shift.
• Frequent standing, bending, reaching, pulling, pushing, and twisting.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Continuous coordination and manipulation of objects during shift.

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process to determine a reasonable accommodation.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skincare, haircare products, and salon services. We offer more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Every store features a full-service salon offering hair, skin, brow, and makeup services.