Prescriber Relations Manager - Texas

Responsibilities

• Initiates and maintains meaningful relationships with assigned prescriber offices through in-person visits, virtual meetings, and consistent communication touchpoints.
• Empowers prescribers with seamless, high-touch support that improves patient outcomes.
• Educates prescribers and office staff on program-specific referral pathways, eligibility considerations, and operational requirements that support timely patient access.
• Maintains detailed call notes in CRM tools, ensuring continuity, follow-through, and issue resolution.
• Acts as a primary point of contact for prescriber concerns or escalations and drives timely resolution in collaboration with internal stakeholders (e.g., patient support, clinical services).
• Identifies prescriber needs and barriers that impact patient access, experience, adherence, or outcomes, and escalates insights to the Director, Prescriber Relations.
• Applies tailored engagement approaches based on office role types and preferences to support effective communication and long-term partnership.
• Executes PRM activities in full compliance with applicable industry regulations, company policies, and privacy standards to maintain operational integrity and compliant engagement practices.
• Drives prescriber education to reduce incomplete referrals and rework, delivers training that improves predictability of patient starts, and builds strong relationships that increase prescriber confidence and minimize escalations.
• Executes PRM activities in full compliance with applicable industry regulations, company policies, and privacy standards to maintain operational integrity and compliant engagement practices.
• Travels to prescriber sites within the assigned territory and attends industry conferences and meetings as needed.

Qualifications

• Bachelor’s degree in healthcare administration, pharmacy, life sciences, or a related field.
• Minimum of five (5) years of experience in prescriber relations, patient engagement, care coordination, healthcare operations, or a related healthcare role.
• Demonstrated experience working with prescribers or care teams in a non-sales capacity.
• Strong understanding of patient-centric care models and healthcare delivery environments.
• Ability to translate field insights into actionable recommendations.
• Strong communication, relationship-building, and problem-solving skills.
• Ability to travel frequently to assigned territory as required.