Prepared Foods Overnight Team Member - Part Time

About the role

Team Members will have the exciting opportunity to be cross-trained and work throughout various departments, constantly learning about new products and areas of the store.

Responsibilities

• Provide exceptional customer service and address needs of customers in a timely and effective manner.
• Cross-train and work in multiple areas throughout the store, which may include cashiering.
• Process customer purchases, returns, and credits.
• Ensure that all shelves and displays are properly stocked and front facing.
• Rotate products and remove out-of-date products.
• Maintain and support proper (Electronic Shelf Label) signage throughout the store.
• Be aware of new products and their placement.
• Ensure the highest retail standards are being met.
• Follow all 365 Standard Operating Procedures (SOPs).
• Participate in fiscal period and quarter-end inventories.
• Communicate all pertinent information to leadership.
• Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers, and vendors.
• Stay informed on all company and store-level information from leadership.
• Model 365 by Whole Foods Market vision and goals.
• Have a level of knowledge/awareness of relevant competitors and industry trends.
• Complete all trainings and focus on increasing product knowledge.
• Maintain awareness of new products and promotions.
• Maintain a positive work environment.
• Use courteous and proper phone etiquette when answering the phones and pages.
• Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
• Support overall store cleanliness and maintenance.
• Follow established food safety, organics, and cleaning and maintenance guidelines and procedures.
• Resolve all hazards or violations immediately.
• Work all shifts as scheduled.
• Attend all meetings as assigned by Leadership, including daily huddles.

Skills & Qualifications

• Basic computer skills.
• Proactive problem-solver with excellent follow-through and listening skills.
• Clear and effective communication style, both written and verbal.
• Thorough knowledge of products throughout the store or the ability to learn them quickly.
• Ability to follow instructions and procedures.
• Skilled in working in a fast-paced, evolving environment with a strong ability to effectively prioritize, multi-task, and complete tasks in a thorough and timely manner.
• Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business.
• Supports the 365 culture and is an example of Whole Foods Market’s Core Values.
• Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
• Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members.
• Proper use of equipment, which may include but is not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler (must be 18 years of age or older), and all other equipment used during preparation and clean up within the department and store.
• Able to perform the physical requirements of the job with or without reasonable accommodation.
• Desire to be a part of a new, exciting brand.

Desired Experience

Prior retail, restaurant, or hospitality experience is preferred.

Pay

The wage range for this position is $18.00–$25.40 hourly.

Benefits

Whole Foods Market offers "Whole Benefits," including:

• Eligibility for a store discount.
• Paid time off.
• Financial wellness programs.
• Health & wellness support programs.
• Access to other Team Member perks.

Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). New entry-level Team Members who successfully complete their first 90 days of employment and who remain actively employed in an eligible role may be eligible for a base rate increase after their 90-day anniversary.