Prenatal Patient Guide & Educator (Millie Guide)

About the role

We're looking for a part-time Millie Guide to provide virtual education, guidance, and support to patients throughout pregnancy.

Millie Guides are a unique part of our care model, helping families feel informed, supported, and connected between clinical visits.

Your role complements and reinforces the guidance of the clinical team, ensuring patients hear a consistent, evidence-based message from everyone supporting them.

Responsibilities

• Lead group sessions and individualized prenatal education visits
• Document patient interactions accurately and efficiently
• Respond to patient questions through Millie’s messaging platform
• Connect patients with appropriate resources and collaborate with clinicians when concerns require escalation
• Instruct and facilitate prenatal classes that cover a wide range of topics including childbirth preparation, lactation, and newborn care
• Host regular community gatherings for our patients and local families
• Contribute ideas that improve the Millie Guide program, patient education, and overall patient experience
• Help patients feel prepared, confident, and supported throughout pregnancy

About you

• You love helping people learn. Whether you’re leading a group, answering a patient’s question, or helping someone prepare for birth, you enjoy making complex information feel approachable, practical, and empowering.
• This is a relationship-based role. You’ll often work with patients over many months, becoming a trusted part of their pregnancy journey.
• Significant experience supporting families throughout pregnancy, birth, and postpartum. Experience supporting families in hospital birth settings is strongly preferred
• Extensive experience working directly with clinical care providers, including CNMs, RNs and OB-GYNs
• Excellent educator and communicator who enjoys teaching both groups and individuals
• Commitment to health equity, racial justice, and reproductive justice, and to supporting bodily autonomy and self-determination through informed, evidence-based decision-making
• Commitment to providing unbiased, patient-centered care that is grounded in current clinical evidence
• Comfort working within a midwife-led, hospital-based model that supports low-intervention birth where appropriate and evidence-based intervention — such as induction — when clinically indicated
• Eager to join a startup team that is collaborative and supportive of one another’s needs as we navigate a growing practice that is continuously evolving

Qualifications

• Completion of doula training or equivalent experience in perinatal education (Doula training strongly preferred)
• Skills/training in the following areas are a plus: bilingual, motivational interviewing, additional lactation certifications or training, prenatal nutrition training
• Experience working with a diverse population (racially, socioeconomically, educationally, BIPOC, LGBTQ, and individuals/families who have differences in their approach and philosophies to their care)