Premium Insurance Auditor

About the role

ReSource Pro is seeking a Remote Phone & Virtual Audit Contractor to support our Premium Services Audit team. This role involves conducting phone and virtual premium audits with insured businesses to ensure accurate classification and reporting of Workers’ Compensation and General Liability exposures.

Responsibilities

• Schedule and conduct phone and virtual audits with insured clients, including interviews, walkthroughs, and verification of business operations.
• Collect, organize, and verify documentation via secure portals, email, or follow-up calls/virtual meetings.
• Prepare and submit detailed audit reports that meet time service expectations.
• Maintain clear and professional communication with insureds and internal stakeholders throughout the process.
• Identify and escalate issues that could impact client satisfaction or carrier relationships.
• Collaborate with colleagues and leaders to uphold quality standards and a positive, respectful workplace culture.

Requirements

• A High School Diploma or GED.
• Provide personal phone, laptop and/or computer.
• 3–5 years of work experience, ideally in auditing, accounting, insurance, or a client-facing role preferred.
• 1–2 years of independent field-based work experience preferred.
• Strong organizational and time-management skills with the ability to meet deadlines.
• Proficiency with audit systems and tools; comfort using video conferencing platforms (e.g., Zoom, Microsoft Teams).
• Excellent communication and interpersonal skills for building client relationships.
• Ability to analyze data, spot discrepancies, and explain findings clearly.
• A proactive, professional, and detail-oriented approach.

Qualifications

Highly desirable but not required:

• Experience with audit software.
• Knowledge of workers' compensation and general liability insurance.
• Experience with video conferencing platforms.

Skills

• Attention to detail.
• Client-facing experience.
• Communication and interpersonal skills.
• Data analysis and discrepancy spotting.
• Time management and meeting deadlines.

Benefits

As a contractor, you have the flexibility to propose your own rate for this engagement. Compensation will be based on the mutually agreed rate between the contractor and the company, taking into consideration the scope of work, experience, and industry standards. Please provide your desired hourly or project-based rate when applying.

Pay

The budget for this position is $33.50-$38.50 per billable hour.

Schedule

This is a remote position with flexible scheduling to accommodate the needs of both the contractor and the company.