Premium Food Service Supervisor

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

About the role

The Premium Food Supervisor oversees premium food service operations in suites, clubs, lounges, and hospitality areas. This role leads service staff, ensures exceptional guest experiences, maintains food quality and safety standards, manages inventory and labor costs, and supports seamless event execution.

Responsibilities

• Supervise and support premium service staff, including attendants, coordinators, runners, and cashiers.
• Conduct pre-shift meetings and ensure adherence to service standards, company policies, and appearance guidelines.
• Deliver exceptional guest service by addressing concerns, special requests, allergies, and service recovery needs.
• Monitor event operations, service flow, and food presentation to maintain premium standards.
• Coordinate with culinary teams on menu execution, food quality, timing, and service readiness.
• Oversee setup, stocking, event execution, breakdown, and post-event cleanup of premium areas.
• Monitor inventory, assist with cost-control initiatives, and ensure proper food storage and rotation (FIFO).
• Enforce food safety, sanitation, HACCP, health regulations, and responsible alcohol service requirements.
• Serve as a liaison between operations, culinary, beverage, cash operations, and management teams.
• Review event orders, complete operational reports, and support labor tracking and scheduling.

Requirements

• Ability to lift up to 25 lbs.
• Ability to stand and walk for extended periods.
• Follow all safety procedures and wear required protective equipment.
• Food Safety and TABC certification required.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Pay

$18.00 to $18.00 per hour