Premium Auditor- Serving Farmington and Gallup, NM

About the Role

The Premium Auditor is responsible for conducting workers compensation premium audits both remotely and at the insured’s location or independent accounting firm in a timely and cost-effective manner. This position also serves as a professional resource to other departments on Workers Compensation and National Council on Compensation Insurance (NCCI) rules, regulations, and classifications.

Responsibilities

• Schedule and conduct audits of selected policies by obtaining records both remotely and by traveling to the insured’s location to examine, verify, and record pertinent data from final records to determine proper premium basis and classification.
• Review policyholder operations to include business ownership, change of exposure, claims, NCCI classifications, and application of NCCI Rules.
• Summarize information from audit work papers and prepare complete and accurate audit reports for submission.
• Review premium audit summaries by comparing information on audit work papers against policy provisions to ensure accuracy of final audit billings.
• Analyze and conclude disputed audit inquiries from policyholders and agents.
• Utilize exceptional organization skills to prioritize and process assignments by age, size, and type of audit.
• Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
• Provide excellent customer service to assist Insureds, Agents, Underwriters, Marketing, Claims, and other service personnel in understanding the audit process through explanation of audit procedures.
• Upload audit documents into the Nexus Audit system and/or the OnBase Imaging system.
• Work independently but seek guidance to resolve issues or unusual circumstances.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalency. Bachelor’s degree in Business Administration, Accounting, or related field preferred.
• Minimum of one year of experience in Workers Compensation insurance or Premium Audit. Two or more years of experience preferred.
• Attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Math skills for performing calculations on data such as payroll, premiums, and audit transactions.
• Strong written and verbal communication skills with the ability to clearly communicate premium audit findings or results.
• Organization skills, including time management and the ability to prioritize work.
• Strong sense of urgency to complete tasks in a timely manner.
• Proven ability to build and maintain positive working relationships internally and externally.
• Ability to conduct business professionally and positively, including acceptance of direction and feedback.
• Ability to maintain composure during difficult or challenging situations.
• Must have a vehicle for field travel (mileage reimbursed at government rate), a valid driver's license, and insurance.
• Ability to travel within assigned territory.

Skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Values and Mission

Adheres to values and mission by demonstrating Service Excellence, Trust, Ownership, One Team, and Boldness in thought and action. Maintains a positive attitude and develops positive working relationships with team members, customers, co-workers, and management through effective communication and collaborative skills.

Working Conditions

• General office conditions with light physical demands; may be required to lift up to 10-15 lbs.
• Adherence to all safety rules and regulations, including building security.
• Participation in ensuring safe and efficient operating conditions that safeguard employees and facilities.
• Maintains a drug-free environment; drug testing prior to employment as well as upon a work-related accident.
• Exposure to VDT screens.
• Regular driving on company business; must maintain a satisfactory driving record, a valid driver's license, proof of in-force automobile insurance coverage, and authorization for the company to check driving records as a condition of employment.