Premier Client Relationship Consultant 5 (Banker) - Santa Barbara Main - Santa Barbara, CA

About the role

Premier Client Relationship Consultants complete all duties of a Client Relationship Consultant, building relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adopting a digital-first mindset.

Strong client relationships are based on trust, assessing and attending to customer banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals.

Consultants are responsible for originating and closing consumer loans, opening accounts, providing digital banking solutions, and opening and/or closing the branch. Additionally, Premier Client Relationship Consultants hold FINRA registrations to refer clients to registered representatives in partnership with wealth management teams. No direct investment sales are made by the Premier Client Relationship Consultant.

Premier Client Relationship Consultants must actively maintain FINRA registrations (SIE, Series 6 or Series 7, and Series 63 or Series 66) to meet defined referral client and wealth management introduction targets. This position also requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check.

Responsibilities

• Build and maintain strong client relationships through trust and personalized banking solutions.
• Engage customers in-person, by appointment, and virtually with a digital-first approach.
• Assess and attend to customer banking needs, including deposit and loan products.
• Originate and close consumer loans, open accounts, and provide digital banking solutions.
• Open and/or close the branch as needed.
• Refer clients to wealth management teams using FINRA registrations (SIE, Series 6/7, Series 63/66).
• Maintain active FINRA and NMLS registrations, including compliance with criminal and credit checks.

Requirements

• High school diploma or equivalent.
• Five or more years of retail banking experience or a combination of experience and training.
• FINRA Securities Industry Essentials (SIE), Series 6 (or Series 7), and Series 63 (or Series 66) registrations.
• NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including a satisfactory criminal background and credit check.
• Must work from a U.S. Bank location for all scheduled work days.

Preferred Skills/Experience

• Advanced knowledge of retail product philosophy, policy, procedures, documentation, and systems.
• Proficient in all retail products and services.
• Proven customer service and interpersonal skills.
• Experience participating in sales campaigns or promotions.
• Experience using and demonstrating digital products and self-service technologies.
• Ability to identify customer needs and make appropriate recommendations proactively and reactively.
• Experience in the financial services industry preferred.

Benefits

• Healthcare (medical, dental, vision).
• Basic term and optional term life insurance.
• Short-term and long-term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation (2 to 5 weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year.

Pay

The salary range for this role is $35.05 - $42.83 per hour, based on the primary location. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, and 401(k) contributions.