Prelitigation Paralegal

About the role

Rutter Mills LLP, a leading personal injury law firm in Hampton Roads, is seeking an experienced and client-focused Pre-Litigation Paralegal to join our team. This role supports attorneys and clients throughout the personal injury claim process before a case enters litigation.

Location

On-site in Norfolk, Hampton, or Virginia Beach, VA. Remote work flexibility may be available for candidates with significant experience.

About the role

As a Pre-Litigation Paralegal, you will manage personal injury pre-litigation files through the demand stage while serving as a steady point of contact for clients. This position requires strong organization, attention to detail, and the ability to communicate with clients, medical providers, insurance companies, and attorneys in a professional and compassionate manner.

Key Responsibilities

• Manage personal injury pre-litigation files through the demand stage
• Maintain regular communication with clients, medical providers, insurance companies, and attorneys
• Order, review, and track medical records, bills, lost wages, and other case documentation
• Prepare demand packages, correspondence, statements, and case summaries
• Maintain organized case files and deadlines in the firm’s case management system
• Aid attorneys with all aspects of pre-litigation case management

Qualifications

• 1-3+ years of Virginia personal injury pre-litigation experience preferred
• Understanding of auto insurance coverages, medical records, insurance claims, and personal injury workflow
• Strong communication, organization, and attention to detail
• Ability to manage a fast-paced caseload
• Experience with legal software or case management systems preferred

Why Rutter Mills?

Rutter Mills, LLP is a well-established and highly regarded personal injury firm with offices throughout Hampton Roads. Our Pre-Litigation Department plays an important role in supporting clients, attorneys, and case outcomes during the early stages of the personal injury process. We are also committed to giving back to the community through partnerships with local nonprofits and youth sports organizations, contributing time, resources, and support to the communities we proudly serve. As our firm continues to grow, this role offers long-term career potential, including opportunities for professional development and increased responsibility.

Benefits

• Paid Time Off
• Health insurance
• S supportive team environment with opportunities for growth
• 401(k) with matching after 1 year