Preferred Banking Advisor (Relationship Banker)

What You'll Do

• Serve as a single point of contact responsible for executing the full client life cycle for clients with a particular focus on establishing yourself as an expert in treasury management or deposit requests.
• Exemplify the department's "sales, service, operations" philosophy through client interactions.
• Respond to and resolve client requests and provide expert advice and guidance for these clients utilizing products and services such as treasury management, loans, commercial, and personal accounts.
• Work with internal departments and resources such as the Preferred Banker support system to drive client satisfaction.
• Participate in department training to augment banking knowledge for more effective work solutions and career growth opportunities.
• Respond to client requests and engage in proactive client communication to execute the complete client life cycle and achieve client satisfaction.
• Identify and capitalize opportunities to promote Bank products through analysis of client patterns and needs.
• Be an expert banker with regard to treasury management or deposit operations activities.
• Own the information flow and communication for technical and operational processes and requirements, risk mitigation, efficiency, and customer service.
• Foster good working relationships with leadership across the bank divisions and departments.
• Meet or exceed service level standards including customer service, turn-around time, cross-selling goals, risk management and regulatory compliance, audit soundness, productivity and efficiency.
• Support leadership business initiatives.
• Enhance knowledge and develop as a preferred banker by achieving and exceeding department metrics, completing training sessions, and demonstrating knowledge through customer and team interactions.

What You'll Need

• 3+ years of related experience in Treasury Management Service, Branch Banking Operations, Lending and/or Deposit Sales or similar field.
• High school diploma required; Bachelor's degree in related field preferred.
• Intermediate knowledge of general banking, loans, treasury management and other commercial banking products and services.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate sales and service experience in business deposits or treasury management products.
• Advanced speaking and writing communication skills.

Benefits You'll Love

• Competitive salaries
• An ownership stake in the company
• Medical and dental insurance
• Time off
• A great 401k matching program
• Tuition assistance program
• An employee volunteer program
• A wellness program
• Opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career

About The Company

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.