Pre-Sales Specialist

Reports to General Manager. Hourly, part-time role (up to 30 hrs/week). Remote position focused on presales.

About the role

D1 Training Westborough is opening this fall. We're deep into presales with an active pipeline, referrals, community outreach, digital leads, and real connections already in motion. We need a closer who can consistently turn phone conversations into signed founding members. This role is 100% focused on presales: making calls, running the sales conversation, updating the CRM, and closing founding memberships.

Responsibilities

• Executing outbound calls, texts, and emails to close founding memberships (primary metric)
• Running the full sales conversation start to finish: discovery, pitch, objection handling, close (no handoff to someone else)
• Hitting daily call volume and close-rate targets, tracked and reviewed every pay period
• Following up relentlessly (most closes don't happen on the first call)
• Working with direction and coaching from our General Manager while managing your own call block independently
• Supporting community outreach, tenting, and tabling events at the GM's direction (to close deals in person and help fill the funnel)

Requirements

This role is a fit if you:

• Have real sales experience with provable numbers, not just activity
• Are comfortable working a mix of lead temperatures
• Are energized by occasional in-person community outreach like tabling and tenting
• Believe in following up 20–30+ times without losing energy or conviction
• Treat “I need to think about it” as the start of the real conversation, not the end of the call
• Want to be evaluated on close rate, not hours logged
• Can take direction when needed but don’t need step-by-step management to stay productive

This role is not a fit if you:

• Get discouraged after a few rejections in a row
• Prefer inbound-only or administrative work
• Are looking for a role where someone else closes what you set up
• Can't specifically describe a deal you closed after multiple objections

Honest Reality Check

The facility is still under construction. You won't be walking prospects through a finished space or running in-person tours on day one. This is phone- and relationship-driven sales during presales. If you need a shiny built-out space to sell the vision, this isn't the right stage to join. If you can sell what's coming and close on belief in what's being built, this is exactly the stage to join.

Pay

• Hourly base: $16.50–$20/hour, based on experience
• Uncapped commission on every closed founding membership (on top of hourly pay)
• Commission tiers based on total closed founding memberships per pay period (rate applies to every close in that tier, not just incremental ones)
• Additional bonus opportunity tied to hitting our founding membership goal by opening

Benefits

• Competitive salary
• Opportunity for advancement
• Training & development

Future Opportunities

This is a presales role today, but there's a performance-based path to transition into in-facility sales after opening. This includes selling our full range of programs, such as high-ticket personal training packages. The transition is earned through demonstrated closing ability during presales.