Pre-Sales Implementation Specialist

Remote – US based candidates only, no visa sponsorship available.

About the role

This role will drive complex programs from planning through execution with a focus on structure, accountability, and measurable delivery. You will work across business leaders, delivery teams, and strategic partners to align priorities, manage dependencies, and keep initiatives on track. The position offers the opportunity to bring clarity to complex work and deliver outcomes that matter across the organization within a Media environment.

Responsibilities

• Coordinate pre-sale trial activities for multiple opportunities
• Manage setup, processing, and follow-up tasks for trials
• Facilitate communication between sales, customers, and internal teams
• Track milestones and deadlines throughout the trial lifecycle
• Engage with customers to maintain trial momentum
• Monitor trial activity and analyze usage trends
• Maintain accurate tracking of trial activities and identify process improvements

Requirements

• 5-7 years in sales support, customer success, or program coordination
• Proficient in project coordination across multiple workstreams
• Ability to engage with both customer-facing and internal stakeholders
• Strong Excel skills for reporting and data analysis
• Clear written communication and organizational skills
• Experience in SaaS trials or onboarding is advantageous

Pay

$150,500 – $279,500 annually

Benefits

• Flexibility with a supportive work-life balance structure
• Career development opportunities including continuous learning programs
• Comprehensive benefits package with flexible vacation and mental health days
• Award-winning inclusive culture with strong values
• Social impact initiatives with paid volunteer days
• Access to mental, physical, and financial wellbeing resources