Pre-Sales Engineer

Essential Functions

• Serves as senior-level pre-sales and post-sales technical support specialist by developing costed solution designs for professional services, managed services and product sales in support of the sales team.
• Develops and documents new systems solutions or customizes existing systems to meet AccountabilIT and customer needs.
• Prepares costs for designed solutions with an emphasis on setup and ongoing management costs based upon AccountabilIT systems management standards.
• Estimates time frames, quality and quantity of resources required to successfully implement project; develops project plan incorporating all project variables.
• Provides technical knowledge and assists the sales team in responding to RFP's or preparing proposals.
• Presents technical side of proposal to prospect customers in a sales environment.
• Reviews contracts to ensure technical integrity.
• Works with the operations group to prepare standard service definitions and costing models.
• Remains informed of new IT technology developments and trends; makes recommendations to management on desirable additions and developments.
• Manages AccountabilIT pre-sales engineering and discovery efforts on qualified opportunities to streamline the company’s business understanding and technical approach of every client.
• Manages the written scoping and documentation of all formal Professional Services Group consulting engagements.
• Provides technical insight into new and/or complementary offerings to the AccountabilIT roadmap.
• Works with the company’s sales team to create an efficient pre-sales/SOW ecosystem with a defined list of deliverables amongst groups matching an internal SLA for accountability.
• Works in conjunction with the company’s sales and channel teams to vet developing technical relationships.

Required Qualifications

• Bachelor’s degree OR 4+ years of professional work experience
• Minimum five years in technical role or a record of achievement in a similar sales role
• Knowledge of Microsoft 365 and Office 365 licensing models including associated components (e.g. ATP, MEM, Defender for Endpoint, etc.)
• Familiarity with Office 365 migrations and Azure migrations

Other Qualifications

• Must be able to multi-task, have outstanding communication abilities, and work in a fast-paced environment
• Available to work flexible hours
• Must be flexible to some travel
• Must be highly motivated and embrace a “whatever it takes” attitude to get the job done right
• Demonstrate excellent interpersonal skills
• Able to create and/or follow documented processes and procedures
• Excellent verbal and written communication skills
• Positive attitude, professional appearance and excellent listening skills
• “Self-starter” mentality and the ability to make independent decisions with minimal supervision
• Product certification, engineering credential, or equivalent technical credential