Pre-Sales Agent

Looking to launch your career in insurance and sales? We're hiring a Pre-Sales Agent to serve as the first point of contact for prospective customers.

Responsibilities

• Handle a high volume of inbound customer calls.
• Triage and route callers to the appropriate department.
• Follow up with prospective clients via phone and email.
• Contact warm leads who have requested insurance quotes.
• Generate qualified opportunities for the sales team through outbound outreach.
• Meet performance goals related to call volume, lead generation, and customer experience.

Requirements

• 1+ year of phone-based customer service, sales, or call center experience.
• Strong communication and interpersonal skills.
• Comfortable making outbound calls and building rapport.
• Ability to navigate multiple computer systems simultaneously.
• Self-motivated with a positive attitude and strong attention to detail.
• Team-oriented mindset with the ability to work independently.

Benefits

• Paid training provided.
• Clear path for career growth and advancement.
• Competitive compensation plus bonus opportunities.
• 401(k) with company match and profit sharing.
• Medical, dental, and vision benefits.
• Tuition reimbursement after six months.
• Generous PTO and paid holidays.
• Opportunity to build a long-term career with a respected organization.

Pay

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a Contract to Hire position based out of Omaha, NE. The position is fully onsite.