Pre-Sale Representative

About the role

Provide high quality customer service and strong customer relationships; service designated customers to meet or exceed sales objectives, follow product rotation and maintain accurate inventories of sold products to ensure customer satisfaction.

Responsibilities

• Schedule regular in-store appointments to increase product sales, including but not limited to, negotiating new product placement, specials, increased shelf space and increased volume
• Complete order process and scheduling; ensure order is placed properly and customer commitments are communicated timely and accurately; ensure product flow and service levels meet or exceed customer contract and/or expectations; troubleshoot and resolve customer issues
• Coordinate and set up advertising and in-store promotions in collaboration with management
• Obtain proper authorization and signatures from customers for promotional agreements
• Maintain store shelf standards and inventory through various merchandising strategies, including but not limited to rotation of products; ensure pricing matches current promotions
• Coordinate with management to schedule in-store brand representatives to sell/promote products
• Provide feedback to Sales Management regarding quality of service and deliveries
• Troubleshoot and resolve