Pre-Owned Sales Consultant

About the role

Toyota of Farmington Hills is dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun. If these values align with your own, we want to talk with you!

Responsibilities

• Aid customers throughout the vehicle purchase process, from initial contact through delivery.
• Present vehicle features, model options, warranties, financing solutions, dealership programs, and service offerings.
• Understand customer needs and recommend the best pre-owned vehicle solutions.
• Maintain consistent follow-up with prospective and previous customers to build long-term relationships and generate repeat business.
• Utilize dealership CRM and management systems to accurately track customer interactions and sales activities.
• Stay up to date on inventory, market trends, product knowledge, and dealership promotions.
• Participate in ongoing sales, product, and customer service training programs.
• Meet and exceed individual and team sales goals while providing an outstanding customer experience.

Qualifications

• Previous automotive sales experience is preferred but not required.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication abilities.
• Strong organizational and time-management skills.
• Comfortable using computers, CRM systems, and technology tools.
• Self-motivated with the ability to set goals and achieve results.
• Positive attitude, strong work ethic, and a team-oriented mindset.
• Must have a valid driver's license and an acceptable driving record.

Why Join Toyota of Farmington Hills?

• Opportunity to work for a Fortune 500 automotive leader.
• Competitive compensation and performance-based earning potential.
• Ongoing training, mentorship, and career development opportunities.
• Advancement opportunities across the Lithia & Driveway network.
• A supportive team culture focused on growth, success, and customer satisfaction.

Total Rewards

• Comprehensive benefits package including competitive pay, medical, dental, and vision plans, paid holidays and PTO, short and long-term disability, paid life insurance, 401(k) retirement plan, employee stock purchase plan, Lithia Learning Center, vehicle purchase discounts, wellness programs, and more.

About Us

We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Additional Information

Reasonable accommodations may be made to enable individuals to perform the essential functions.