Pre-Litigation Medical Assistant

About the Role

The Pre-Litigation Medical Assistant serves as a key medical resource within the Pre-Litigation Department, providing medical insight, supporting case reviews, and assisting with training initiatives. This role helps interpret medical records, clarify treatment and injury-related issues, and support informed case evaluations.

Responsibilities

• Complete case medical assessments
• Update client medical appointments
• Assist with coordinating medical treatment and transportation
• Monitor client medical conditions and report changes to legal team and attorneys
• Provide medical education to team members and clients, ensuring clarity on injuries and treatment plans
• Assist clients and teams in understanding case-related injuries, probable treatment, and medical terminology
• Review and/or summarize medical and billing records throughout the treatment phase
• Conduct literature reviews using multiple databases for case-related research
• Assist with medical writing for internal and external publications and training materials
• Design and deliver training, both one-on-one and group sessions, virtual and in-person
• Educate employees during orientation and onboarding on essential medical knowledge
• Communicate with clients to clarify treatment procedures and emphasize their importance
• Deliver compassionate support and assistance to clients when needed, ensuring a positive experience
• Maintain up-to-date knowledge of medical and organization processes to ensure accuracy and compliance
• Demonstrate strong organizational skills, attention to detail, and proficiency in multiple software applications
• Perform other duties as required to support departmental and organizational success

Requirements

• State-approved Medical Assistant or Certified Nurse Assistant training program preferred
• High-school diploma/GED; Associate degree preferred
• Medical Records review experience desired
• 2 or more years of medical experience preferred in one or more of the following: Primary Care, Emergency Room/Urgent Care, Orthopedic or Neurology
• Teaching ability: desire to share information directly contributes to the success of others
• Exceptional verbal and written communication skills on the phone, in person and email
• Advanced Research skills
• Proven success in meeting expectations as part of a team
• Proficient use of Microsoft Office applications
• Ability to maintain a high degree of discretion dealing with confidential information
• Superb organizational and time management skills; meticulous attention to detail
• Able to work under pressure and adhere to deadlines
• Law firm experience a plus

Physical Requirements

• Office environment with normal business hours necessary to satisfactorily perform job functions
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time
• Move or Traverse – Occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.
• May occasionally ascend/descend stairs to get to other floors, cafeteria, and parking area
• Dexterity – Constantly operates a computer and other office machinery such as a copy machine/printer
• Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information – The ability to communicate information and ideas so others will understand
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess – The ability to observe details at close range (within a few feet of the observer)

Benefits

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays
• Tuition Reimbursement