Pre-College Quality Specialist

About the Role

Forward Service Corporation (FSC) is a nonprofit organization dedicated to empowering individuals to overcome barriers, achieve financial stability, and reach their full potential. Since our founding in 1979, we have provided workforce development, training, and supportive services across Wisconsin. Our work is guided by a people-first philosophy, a strong commitment to diversity and inclusion, and a belief that every person deserves the opportunity to thrive.

In this role, you will help ensure the quality, compliance, performance, and continuous improvement of FSC's Pre-College programs. You will monitor program operations, analyze data and trends, support staff training, coordinate reporting and audits, and help ensure programs meet organizational standards and U.S. Department of Education requirements. As a key resource to Pre-College staff and leadership, your work will help promote consistent, high-quality services and positive outcomes for students.

Responsibilities

• Monitor program quality and compliance by conducting file audits, reviewing program requirements, identifying areas for improvement, and developing action plans in collaboration with the Pre-College Coordinator and staff
• Manage program data and reporting by overseeing tracking systems, reviewing monthly data, coordinating required reports, supporting annual performance reporting, and ensuring information is accurate and timely
• Support staff and program improvement through technical training, development of program materials and procedures, financial aid support, ongoing evaluation of service delivery, and collaboration with internal and external partners

Qualifications

• Bachelor's degree and three or more years of related work experience, including experience with TRIO federal regulations, grant compliance, Blumen database, and Upward Bound annual performance reports, or an equivalent combination of education and experience
• Knowledge of TRIO federal regulations, grant compliance requirements, and Upward Bound performance reporting
• Strong analytical, organizational, written communication, and interpersonal skills
• Ability to manage multiple priorities, projects, deadlines, data systems, reporting requirements, and quality assurance activities with accuracy and attention to detail
• Ability to communicate complex program requirements and compliance information clearly and build effective relationships with staff, leadership, vendors, educational partners, and community partners
• Proficiency with Microsoft Office 365, Blumen, Google Workspace, database systems, digital forms, and virtual meeting platforms
• Valid driver's license, acceptable driving record, and a working vehicle as required by FSC's insurance carrier

Benefits

• Competitive starting wage: $58,609.79 annually
• 13 paid holidays, including Juneteenth & Indigenous Peoples' Day
• Generous paid time off beginning at four weeks annually
• HMO & Dental insurance
• 100% company-paid Vision, Life, and Disability Insurance
• Matching 401(k) plan
• A professional environment with a strong culture of support and respect

About Forward Service Corporation

At FSC, you'll find more than a job—you'll find purpose. If you are detail-oriented, analytical, and passionate about ensuring programs operate with quality and integrity, we encourage you to apply. Join a team where your expertise will help strengthen Pre-College programs and create meaningful opportunities for students to succeed.