Pre Cert Rep, Huntsville Hospital Arab Location, Full time, Mon-Fri 8am-4:30pm

About the role

The Precert Rep is placed inside a high volume Call Center to schedule and pre-authorize diagnostic testing. Their daily routine varies depending on the needs of the department.

Responsibilities

• Schedules patients at physician request for diagnostic services
• Verifies insurance coverage for services as well as whether a pre-auth is required – obtaining the pre-auth as needed
• Communicates appointment information and preparation instructions to patients
• Communicates with referring providers to ensure all clinical documentation needed is available at time of appointment
• Maintains requested statistics, clinical documentation, and reports

Requirements

• A high school diploma or GED
• Prior experience in the healthcare environment and/or customer service is preferred
• A working knowledge of computers and systems to include Microsoft Word, Excel, and Outlook are necessary
• The ability to communicate in a pleasant, professional, concise, and caring manner
• Critical thinking and problem solving to ensure the best care possible for our patients

Qualifications

• This position requires, at minimum, a high school diploma or GED

Skills

• Excellent communication skills
• Knowledge of healthcare regulations and guidelines
• Ability to manage multiple tasks simultaneously

Benefits

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Learn More About Huntsville Hospital Health System Careers: https://careers.hhsys.org/careers-home

Benefits: https://careers.hhsys.org/us/en/benefits

Education & Professional Development: https://www.huntsvillehospital.org/education

Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al