Pre Authorization Specialist II
Labcorp · Burlington, NC · 2 days ago
OTHR$18–$25/hrFull-time
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking a REMOTE a Pre Authorization Specialist II to join our team! Work Schedule: Monday – Friday; 8:00am-5:00pm EST Responsibilities Well-versed in pre-authorization processes and policies to respond clearly to high-volume billing tasks and inquiriesMaintain appropriate response time in various communication platforms (Example: phone calls, chats, emails, portal inquiries, etc)Identify issues and suggest potential improvementsCollaborate with your team and develop best practices to ensure we are providing the best service and experience to all customers Maintain an assigned schedule, and be flexible with daily schedules when business needs changeExamine incoming orders to ensure completeness and accuracy of required documentation for prior authorizationWork directly with various vendors to ensure successful submissions of prior authorizationsMonitor the status of prior authorization requests, follow up on pending cases, and initiate follow-ups, if necessary, to ensure timely approvalsStay informed about insurance policies and guidelines, ensuring that all prior authorization requests align with the necessary criteriaMaintain accurate records of prior authorization requests, approvals, and denials. Enter relevant information into databasesParticipate in projects that extend beyond your day-to-day to stretch you to think outside the box Minimum Qualifications High school diploma with 3 or more years of experience of relevant experience. Preferred Qualifications Associate degree or higher in Healthcare Administration, Business Administration, Health Information Management, or a healthcare-related field.2 or more years of experience documenting healthcare authorization activities within authorization, billing, reimbursement, or revenue cycle management systems2 or more years of experience working with Labcorp systems, including LCLS and/or LCBS.2 or more years of experience in Revenue Cycle Management (RCM) operations.1 or more years of experience using Microsoft Word, Excel, and Outlook in a healthcare, reimbursement, billing, or authorization environment. Additional Job Standards Ability to work remotely from a private, quiet workspaceReliable high‑speed internet connection (minimum 50 Mbps)Proficiency with Microsoft Office (Word, Excel, Outlook)Strong customer service, time management, and organizational skillsExcellent verbal and written communication abilitiesHigh attention to detail with the ability to manage multiple prioritiesSolid understanding of medical terminology, insurance guidelines, and healthcare regulationsSelf‑motivated, collaborative, and willing to take initiative to get work doneStrong work ethic with flexibility and a commitment to supporting positive patient outcomesEnjoys problem‑solving in a fast‑paced, team‑oriented, and evolving environmentProvide responsive, professional support to providers, patients, and insurance representatives regarding prior authorization status and requirements. The Pre Authorization Specialist II supports reimbursement and revenue cycle activities by conducting benefit investigations, reviewing payer medical policies, initiating, and managing prior authorizations, and providing patient cost estimates. This role partners with patients, health plans, clients, and internal stakeholders to ensure required authorization and coverage requirements are met while maintaining accurate documentation and supporting timely billing and reimbursement processes. The position is a first-shift remote role with flexibility in scheduling based on business needs. Application Window Closes: 9/22/2026 Pay Range: $18.00 - $25.00 All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp Is Proud To Be An Equal Opportunity Employer Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 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