Practice Operator

About the role

IVIRMA North America network of state-of-the-art fertility practices in the United States, is currently seeking a Practice Operator to join our growing RMA of Southern California practice!

Responsibilities

• Employs a ‘servant leadership’ mindset in collaboration with a clinical dyad partner; develops and coaches all team members
• Understand and act on key financial drivers such as EBITDA, visit completion and service mix
• Collaborate with clinical dyad partner and finance to identify and implement strategies to increase care completion to the designated community
• Hire, develop, retain high-performing teams by leading effective onboarding and coaching programs for new teammates
• Conducts regular rounding, performance check-ins to foster a connected and motivated team to improve performance
• Provides the overall leadership to the clinic to assure all team members have a clear sense of their role, know the results expected, understand and accomplish what is required to achieve Practice goals and objectives, know how well the Practice is performing, and are motivated to achieve and continuously improve results.
• Works within an environment that encourages the achievement of individual goals that are consistent with Practice goals, and recognizes and rewards individuals for their unique contributions.
• Leads people, coordinates and inspires the team and achieves results under challenging circumstances

Requirements

• Bachelor’s degree required: Master’s in Business, Healthcare Administration, Nursing or a related discipline with a minimum of 5 years' related internal and/or external work experience in same or similar service industry required
• MBA, MHA, MPA or a Master's degree in a related discipline preferred
• A minimum of 5 years' progressive supervisory/managerial experience required
• A minimum of 3 years' Income Statement management experience required
• Proficiency in electronic practice and health record management systems
• Extensive experience in financial management
• In-depth knowledge of applicable healthcare regulations
• Excellent leadership, interpersonal, and communication skills