Practice Manager - Tanasbourne Village

Employment Type: Full-Time

This posting will remain open for a minimum of two weeks from the position posted date. The pay range for this role is $67,013 - $96,797 annually. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule.

About the role

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart® associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path.

Responsibilities

• Interviewing, hiring and developing associates
• Evaluating the hospital’s processes, progress and productivity
• Training associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services
• Educating associates on Banfield guidelines and practices
• Budgeting and planning for the hospital
• Supporting daily operations and staff
• Scheduling associates, coordinating time off and managing continuing education needs

Requirements

• Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities
• Three years related experience (health care, veterinary profession, service industry, etc.)
• Direct supervisory experience (includes hiring, associate development, etc.)

Skills

• Strong organizational, communication and interpersonal skills
• Problem-solving ability
• Conflict management experience
• Leadership and analytical know-how

Benefits

We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too.

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources, including free coaching and counseling sessions
• Associate Life Insurance (company-paid) & Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA) for healthcare and dependent care expenses
• Health Savings Account (HSA)
• Paid Parental Leave for both birth and adoption
• Continuing Education Allowance for eligible positions
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits (hospital stays, critical illness, and accidents)
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts on products and services

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for those benefits marked with an asterisk (*).