Practice Manager
The Role
Because we are growing, we are looking for a full-time practice manager to join our team. You will be reporting directly to the practice owner/founder and assisting with the day-to-day running of the operational side of the clinic. You must be able to work in a fast-paced environment and demonstrate extraordinary attention to detail - as well as having a proven track record of being able to performance manage other people. If you need your hand held, to be told what to do, are forgetful or you need to be organized by someone else, this is NOT for you.
Who We Are
Berman Physical Therapy is a rapidly growing Physical Therapy clinic that has experienced tremendous growth in the last few years. We encourage you to research our company at www.bermanpt.com before you apply.
Key Responsibilities
- Ensure company weekly, monthly and quarterly KPIs are met and reported to CEO with written summary
- Develop and regularly update online company process and procedures library
- Company rituals – ensure daily/weekly/monthly company rituals are continually developed and current ones adhered to
- Foster deeper relationships with customers and clients and vendors
- Performance reviews of staff (document with summary given to CEO)
- Continually review and evolve employee scorecards (responsibilities/ expectations/KPIs)
- Organize and plan all external events/meetings for CEO, client-appreciation events, and team-building events/activities.
- Top grade the organization with future hires/fires
Skills Required
- Analytical skills: Draw insightful conclusions from data/KPIs and report back to CEO
- Process and system orientated with experience of using CRM software, Google Drive
- Experience of working with company KPIs (and an exceptional understanding of what activity impacts those KPIs)
- You will be skilled at planning, organizing, scheduling and budget in an efficient, productive manner
- Able to focus on key priorities
- Able to follow through on commitments: live up to verbal and written agreements regardless of personal cost
- Learn quickly and have an ability to quickly and proficiently understand and absorb new information
- Attention to detail - not let important details slip through the cracks or derail a project
- Persistence - tenacity and willingness to go the distance to get something done
- Proactivity - act without being told what to do. Bring new ideas to the company.
- Experience with hiring and firing
What we will do for you
- Provide you with ongoing training and support in the field of management / leadership
- Opportunity to develop and grow a team while simultaneously growing your own management and leadership skills
- Paid time off
Type
Full-time
Schedule
Not specified
Pay
$45,000.00 to $55,000.00/year
Who Should Apply
Please apply ONLY if you are the type of manager who is willing to learn and grow in every aspect of your role. Because we are a cash pay clinic, we do need you to talk to your patients about money/cost and if you don’t want to do that, DO NOT APPLY. We are a high value high service case pay clinic and we do need to ask for payment from patients in order to provide such a service.
Location
This role is an office based position located in Naples, FL