Jobs · North Carolina

Practice Management Coach – Self-Directed Wealth Management (SDWM)

Vanguard · Charlotte, NC · Yesterday
HybridFull-time

Core Responsibilities

  • Partner with SDWM leaders to achieve or exceed key business metrics, including:
    • Net Cash Flow through asset consolidation and client retention initiatives.
    • Net New Advised Assets through increased advice implementation.
    • Supervisory and oversight expectations.
  • Coach leaders on the systems, behaviors, and business practices that drive improved team performance in the areas of:
    • Breadth of coverage.
    • Asset consolidation.
    • Advice implementations.
    • Product presentations.
    • Specialist consults.
  • Utilize business insights and performance data to identify opportunities and accelerate results.

Leadership Development & Coaching

  • Develop and maintain individualized leader development plans for managers within the assigned span of support (15-20 leaders).
  • Conduct regular coaching engagements with aligned leaders to strengthen coaching capability and business acumen.
  • Improve coaching effectiveness through observation, feedback, and accountability processes.
  • Facilitate leader practice reviews and support leaders in completing development cycles that drive measurable performance improvement.

Change Leadership & Strategic Initiatives

  • Foster an ownership mindset and model Vanguard’s leadership principles throughout the organization.
  • Serve as a change champion by supporting the implementation of evolving sales and relationship management frameworks.
  • Partner with leaders to effectively adopt new tools and processes.
  • Guide teams through the responsible adoption of AI-enabled tools and capabilities.
  • Support the rollout and sustainment of a new coaching system and its integration within Distribution Excellence initiatives.

Training & Facilitation

  • Design, facilitate, and support leadership development sessions focused on coaching, sales effectiveness, and practice management.
  • Deliver Professional Sales Coaching (PSC) and Relationship Connections (RC) training programs as applicable.
  • Reinforce consistent application of coaching frameworks, sales methodologies, and leadership practices across the business.

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