Practice Lead/Supervisor (All Family Vision Care)

General Summary

With minimum supervision, provide lead support to the practice staff. Coordinate the workflow to ensure day-to-day activities and business performance is maintained. This must be accomplished through development of a positive and productive patient experience and through premier customer service, patient retention, as well as outstanding associate/doctor satisfaction and retention.

Essential Functions

• Oversee the work of the practice staff and the daily workflow including patient care and retention through effective accurate scheduling, communication with patients in person and over the phone using professional etiquette and delivery of the highest patient experience
• Monitor and oversee