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Practice Group Research Liaison - Intellectual Property

Troutman Pepper Locke LLP · Dallas, TX · 2 days ago
HybridAnalyst$85k–$125k/yrFull-time

About the role

The Practice Department Research Liaison is responsible for delivering expert-level research services and strategic guidance to attorneys and staff in assigned practice groups. This role partners with teams throughout Knowledge Management & Innovation (KM&I) to drive knowledge management initiatives, champion adoption of emerging technologies, and lead strategic innovation efforts.

Responsibilities

  • Own and lead designated content areas as the primary Subject Matter Expert for Intellectual Property, Health Care + Life Sciences, Real Estate, and Privacy + Cyber, delivering in-depth knowledge and strategic guidance to the practice groups.

  • Lead collaboration with practice management, practice group leadership, KM&I, and other administrative departments to assess, understand, and address research and information needs.

  • Champion opportunities to pilot new technologies, tools, and workflows that enhance legal service delivery, including product evaluations, feedback collection, and driving adoption of new firm technologies.

  • Drive consultations with attorneys and staff in assigned practice groups to understand their resource needs and support attorney engagement; drive increased effectiveness through actionable recommendations, including research, knowledge management, and technology-enabled solutions.

  • Collaborate with the Knowledge Management & AI Partner (KMAIP) assigned to each practice group in coordinating practice group engagement, identifying use cases, and facilitating the adoption of AI tools and knowledge solutions, with a particular focus on developing innovative and/or recurring workflow solutions that can be standardized and systematized through application of content area expertise and partnership with the KM&I teams.

  • Design and deliver tailored, comprehensive training curricula and materials to assigned practice groups, ensuring attorneys and staff achieve awareness and proficiency in using appropriate resources; proactively analyze research requests received from assigned practice groups to identify training, outreach, and innovation opportunities.

  • Own and execute a consistent onboarding process for new attorney hires, ensuring they are fully integrated and informed about relevant resources and procedures.

  • Own the development and maintenance of practice-specific knowledge portals, intranet pages, and resource collections tailored to the needs of assigned practice groups; analyze resource usage data and deliver strategic insights and recommendations based on findings.

  • Support the rollout and adoption of generative AI tools and other emerging technologies across assigned practice groups, including use case development, training, and ongoing support.

  • Evaluate resources and make recommendations regarding their acquisition, renewal, or cancellation; lead trials of new research resources, evaluating their potential value and applicability to assigned practice groups; drive successful implementation of any new or enhanced research resources.

  • Stay current on technological enhancements advancing sophisticated research services in assigned content areas, and proactively communicate relevant updates to practice groups, firm administrative departments, and the KM&I team.

  • Drive engagement with practice group attorneys to surface reusable content and champion awareness of knowledge repositories, model documents, and best practice resources.

  • Lead knowledge-sharing initiatives, including the coordination of practice group knowledge roundtables, content reviews, and knowledge audit activities.

  • Provide regular reporting to the Practice Department Research Liaison Manager on knowledge management and innovation activities, adoption metrics, and emerging opportunities.

  • Work closely with the Knowledge Management & Innovation Program Director on projects as they relate to the assigned practice groups served and Knowledge Management & Innovation projects throughout the firm where the Liaison can support or lead project; share updates and developments with the broader KM&I team as needed to support alignment and coordination.

  • Provide backup support to the research team during high-demand periods or staff absences.

  • Maintain strict confidentiality of firm, attorney, and client information.

Requirements

  • Minimum of five (5) years of experience in a law firm environment.

  • Minimum of five (5) years of legal research experience.

  • Advanced experience with Derwent Patent Search, PatentAdvisor, Corsearch, Westlaw, Lexis, Bloomberg Law, VitalLaw, Lex Machina, CourtLink, Docket Alarm, Courthouse News, Manzama, and practice specific research and practice applications.

  • Experience with generative AI solutions, both general and legal research related.

  • Experience supporting technology adoption initiatives or change management efforts within a professional services environment.

  • Proficient in Microsoft Office, iManage and other firm applications.

Qualifications

  • JD OR MLIS/MLS.

  • Prior experience with legal technology tools or innovation initiatives within a law firm or professional services environment beneficial.

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