Practice Director- RN or LVN: Cisco, San Jose

About the Company

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Responsibilities

• Provides patient/member care, using Crossover’s patient-centered medical home approach.
• Develops annual region/market goals and practice management plans, working with the Triad to monitor progress and continuously improve region/market performance.
• Provides direction to ensure all clinical, financial, and administrative client and corporate metrics are captured and reported timely and accurately.
• Ensures implementation of Crossover’s standards of care and operations workflows throughout the region/region.
• Ensures the region/market is operating in compliance with all applicable regulations and quality standards.
• Partners with Triad, operations, and key stakeholders to develop and implement new lines of service.
• Partners with Triad to develop and manage clinic financials, including budget expense tracking and patient co-pay collections.
• Partners with the Triad to identify and recommend clinic growth ideas, including plans for client outreach and growing clinic utilization.
• Co-leads clinical communication, supports corporate and client communication efforts.
• Hires, coaches, and develops leadership talent.
• Assists in onboarding and training new team members.
• Encourages continuing professional education and development to enhance learning and meet licensing expectations.
• Provides leadership to ensure schedule coverage is optimized across the region/market, including PRN pool management.
• Conducts regular meetings with the Practice Management team to provide leadership in achieving practice goals and metrics.
• Manages assigned staff, inclusive of Care Navigators, Leads, Hosts, and Operations leaders (dependent on market/region size as appropriate).
• Performs other duties as assigned.

Requirements

• Bachelor of Science Degree in Nursing (BSN)
• Active nursing license
• 10+ years of clinical leadership experience

Preferred Qualifications

• Advanced degree (MS, MBA, and/or MPH)
• Advanced training or certification in management of clinic operations
• Experience with primary care, physical medicine, coaching and other ancillary services.
• Leadership skills and experience working in a highly collaborative, team environment
• Excellent communication, interpersonal, and organizational skills
• Clinical background in delivering multi-site, multi-client health care services at scale
• Experience implementing successful change with large clinical teams
• Able to measure, analyze and report back key clinical data/information to patients, care teams, and client representatives.
• Passionate about delivering best-in-class patient care experiences in an integrated patient-centered primary care model.
• Exhibits a strong work ethic, flexible, innovative, efficient and focused on results/outcomes
• Sets the standard for personal integrity, honesty, teamwork, transparency, and accountability

Physical Job Requirements

• May require standing, walking and sitting for extended amounts of time.
• Occasionally lift and carry items weighing up to 50 lbs.
• Manual and finger dexterity and hand-eye coordination
• Includes full range of body motion including potential of handling and lifting patients.
• Requires corrected vision, hearing and speech within normal ranges.
• Must be able to effectively communicate with patients and team members.

Pay

The base pay range for this position is $156,252.00 to $203,128 per year. Pay range may vary depending on work location, applicable knowledge, skills, and experience.

Benefits

• Annual bonus opportunity
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short- and Long-Term Disability
• Life Insurance
• Paid Time Off
• 401K