Practice Director, Professional Services

Responsibilities

• Build relationships with regional sales leadership to align services and sales strategies
• Engage in pre-sales activities to demonstrate service value and drive bookings
• Lead the creation of proposals, Statements of Work (SoWs), and staffing strategies for enterprise projects
• Contribute to growth in pipeline and services attachment via thought leadership and planning
• Develop and execute a 'Partner First' strategy for effective delivery with partners
• Own the delivery of professional services, hitting targets for utilization, margin, and customer satisfaction

Qualifications

• 10+ years in Professional Services, 5+ years in a senior leadership role within software or cloud delivery
• Strong track record building sales partnerships and driving PS revenue in pre-sales environments
• Experience in co-delivery models with a focus on partner ecosystems
• Proven ability to manage delivery organizations with measurable improvements in margin, utilization, and customer satisfaction
• Expertise in navigating complex client environments and managing executive-level stakeholders
• Strong leadership skills with a focus on organizational development and team morale
• Familiarity with identity and access management (IAM), cybersecurity, or cloud platforms preferred

Pay

$148,000 – $175,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available