Practice Coordinator II - Tampa, FL

Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most.

About the role

The Practice Coordinator II is responsible for various administrative and operational functions to support the Division to which the Practice Coordinator is assigned. The Practice Coordinator II acts as a resource and liaison to the hospital, practice providers, clinical leadership, and patient community.

Responsibilities

• Works collaboratively with Envision’s Operations and Client Services Departments to complete and process necessary forms for Credentialing, Payroll, Human Resources, and Legal to ensure timeliness of Provider contracts.
• Works with Practice Manager to ensure timeliness of new Provider contracts.
• Assists the Medical Director with Department staff meeting agendas and maintains attendance and minutes as needed.
• Assists in the resolution of issues and remains current on policies and procedures.
• Assists Quality Specialists with data collection and aggregation for reporting.
• Processes payroll for Providers and collaborates with workforce to implement Kronos rules and pay codes.
• Acts as liaison between Operations, Hospital Health System MSO, and Sheridan’s Credentialing Department.
• Helps facilitate credentialing of Providers by obtaining all necessary documents to expedite provider processing.
• Assists the Site Billing Coordinator to ensure medical records are completed in a timely manner for billing.
• Attends site visits with Practice Manager or Regional Practice Director.
• Develops relationships with Providers and Senior Leadership to communicate initiatives.
• Attends department staff meetings and takes minutes as needed.
• Answers provider requests and/or triages provider and/or patient issues with the appropriate party.
• Receives provider expense reports and processes them for payment.
• Maintains files for each Provider to include OPPE, CME, and performance-related information as needed.
• Corresponds with Providers as requested by Practice Manager and/or Clinical Leadership.
• Assists in coordinating facility-specific orientation and facilitates system access by working with Hospital IT staff.
• Reviews staffing vacancies for accuracy and reviews changes with Operator and/or Clinical Leadership.
• Navigates the corporate processing system for new hires, including requesting contracts and ensuring all applicable forms from HR, payroll, and credentialing are mailed, received, and returned.
• Tracks all information, logs, and follows up on missing items.
• Closely monitors the credentialing progress to ensure candidates are successfully processed internally and at the facility as close to the preferred start date as possible.
• Assists in the recruitment process for all open positions at the facility (e.g., PRFs or request forms, scheduling candidates for interviews with key hospital personnel, preparing interview agendas).
• Maintains an up-to-date contact list of all assigned Providers.
• Participates in various process improvement projects and/or Kaizens.
• Handles paperwork associated with staffing needs involving HR and credentialing.
• Assists Operations and clinical leadership in completing provider schedules, including communication with providers for urgent staffing needs to ensure coverage.
• Assists Clinical leadership by publishing the schedules once completed.

Requirements

• Strong understanding of healthcare terminology, billing, and compliance requirements for a hospital setting.
• Strong organizational skills, with the ability to effectively prioritize work daily and follow up on open items in a timely manner.
• Ability to multi-task in a fast-paced environment while meeting established production and quality goals/metrics.
• Able to communicate and work well in a team environment.
• May support more than one facility, or a large and/or high-volume facility or practice, particularly in areas with a high concentration of multiple practices or facilities.

Qualifications

• High School Diploma or General Education Degree (GED).
• Associate’s Degree preferred.
• Three (3) or more years of related experience.

Benefits

• Medical, Dental, and Vision coverage.
• Life and Disability insurance.
• Healthcare Flexible Spending Account (FSA), Dependent Care FSA, Limited Healthcare FSA.
• FSAs for Transportation and Parking & Health Savings Accounts (HSAs).
• Paid Time Off (PTO) accrued each pay period, earning a minimum of 20 days and up to 25 days per calendar year depending on position.
• 9 observed holidays and paid family leave.

Schedule

Full time