Practice Coordinator - Emergency Medicine - Banner Boswell Medical Center

About the role

As a Practice Coordinator, you play a vital role in our mission to improve lives. You provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees.

Responsibilities

• Acts as the coordinator for the site Vituity leadership and as the interface for the practice to the hospital and community.
• Acts as the coordinator for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
• Provides administrative support to the site medical director and site management team.
• Supports the site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.
• Facilitates all aspects of the daily patient census and attends daily multi-disciplinary rounds.
• Responsible for finding coverage as needed for the site clinical schedules to ensure adequate coverage with no disruption to patient care.
• Collects minimal data metrics.
• Supports the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
• Collaborates with Medical Director and/or Site Management Team to ensure aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.
• Collaborates with Medical Director and/or Site Management Team to ensure all licensed providers are completing their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
• Collaborates with Medical Director and/or Site Management Team to ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
• Acts as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and assist with compliance of employment law and Vituity policies.
• Responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.
• Ensures billing and documentation compliance through completion of site WIP/TAD lists and answering provider routine questions.
• Ensures completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.

Requirements

• High School diploma or equivalent and 0-2 years of administrative experience in an office or healthcare setting required.
• Associate degree in related healthcare or healthcare administration field preferred.
• Experience working in the healthcare field preferred.
• Knowledge of healthcare and medical terminology.
• Intermediate MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Able to prioritize and work in a stressful environment.
• Able to be self-directed, motivated, and sensitive to deadlines.
• Able to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Able to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Able to establish and maintain effective working relationships as required by the duties of the position.
• Able to read, understand and communicate in English sufficient to perform the duties of the position.

Qualifications

• High School diploma or equivalent and 0-2 years of administrative experience in an office or healthcare setting required.
• Associate degree in related healthcare or healthcare administration field preferred.
• Experience working in the healthcare field preferred.
• Knowledge of healthcare and medical terminology.
• Intermediate MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Able to prioritize and work in a stressful environment.
• Able to be self-directed, motivated, and sensitive to deadlines.
• Able to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Able to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Able to establish and maintain effective working relationships as required by the duties of the position.
• Able to read, understand and communicate in English sufficient to perform the duties of the position.

Skills

• Intermediate MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Able to prioritize and work in a stressful environment.
• Able to be self-directed, motivated, and sensitive to deadlines.
• Able to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Able to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Able to establish and maintain effective working relationships as required by the duties of the position.

Benefits

Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
Generous paid time off starting 3-4 weeks’ annually
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP and travel assistance included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees

Pay

The base salary range for this position is $$20.05 - $24.56 per hour, exclusive of fringe benefits or potential bonuses.

Schedule

This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance.