Practice Assistant II, Cardiology
Fairview Hospital / Cleveland Clinic · Boston, MA · 3 wk ago
AdministrativeFull-time
About the Role
The Practice Assistant II supports clinical operations by providing administrative and patient-facing assistance to ensure smooth practice functions.
Responsibilities
- Scheduling patient appointments and managing records.
- Greeting and assisting patients, handling inquiries, and managing communication via phone and messages.
- Processing billing, scanning documents into EPIC, and requesting medical records and lab results.
- Distributing mail, handling routine correspondence, and collecting co-payments.
- Serving as an EPIC Super User, supporting staff training, and performing advanced scheduling tasks, including surgical scheduling.
Requirements
- High School Diploma or equivalent.
- 2–3 years of office experience.
- Proficiency in Microsoft Office, strong communication, organizational, and multitasking skills.
- Ability to follow procedures, work effectively in a team, and maintain accuracy in a fast-paced setting.