Practice Assistant-Brookline
Beth Israel Lahey Health · Brookline, MA · 1 mo ago
Administrative$20–$26.92/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes a job summary and description. We need to decide headings: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must include a section only when posting has real, specific content. So we need to extract content.
We have:
- Job Summary: "When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Practice Assistant Job Description Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations."
We can treat that as "About the role" or "Job Summary". The allowed headings include "About the role". So we can use that.
- Responsibilities: list of essential responsibilities and other responsibilities. We'll put under
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must include a section only when posting has real, specific content. So we need to extract content.
We have:
- Job Summary: "When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Practice Assistant Job Description Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations."
We can treat that as "About the role" or "Job Summary". The allowed headings include "About the role". So we can use that.
- Responsibilities: list of essential responsibilities and other responsibilities. We'll put under Responsibilities
with - items.
- Required Qualifications: includes High School diploma or GED required, Certificate 1 Medical Admin Assistant Cert preferred, 0-1 Years Related Work Experience Required, Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
- Preferred Qualifications: One year experience in a healthcare or service/hospitality environment.
- Competencies: list of competencies (Written Communications, Oral Communications, Knowledge, Team Work, Customer Service). Could be under "Skills" or "Qualifications"? The allowed headings include Skills. We could put competencies under Skills.
- Physical Nature Of The Job: Light work... Could be under "Requirements"? Might be better as a separate section? Not in allowed list but we could put under "Requirements" or maybe "Physical Requirements". Since not in list, we could incorporate into Qualifications or maybe omit? But we must preserve all substantive information. We could include under a heading "Requirements" (allowed) and include physical nature there.
- Pay Range: $20.00 - $26.92 with description. So we need a Pay section.
- Benefits: Not mentioned explicitly. There's mention of influenza vaccination requirement, but not benefits. So we should not create Benefits section unless posting actually states them. It does not list benefits like health insurance, etc. So omit Benefits.
- Schedule: Not mentioned. Omit.
- Also there is EEO boilerplate etc which we must remove.
- Also mention "More than 35,000 people working together..." that's fluff but maybe considered boilerplate? It's not required but could be considered part of description? It's more about organization. Might be considered boilerplate but it's not EEO/legal. It's still promotional. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This paragraph about 35,000 people is not exactly boilerplate but could be considered fluff. However it's substantive? It's describing the organization size. Might be considered part of "About the role"? Could keep but it's not directly about the role. Safer to keep? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. This is substantive about the organization. I'd keep it maybe under About the role.
- Also "As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment." That's a requirement (vaccination). Could be under Requirements or Qualifications.
- Also "Equal Opportunity Employer/Veterans/Disabled" is EEO boilerplate, remove.
Now construct HTML.
We'll have:
About the role
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Practice Assistant Job Description. Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
But we might split the vaccination requirement into Requirements.
Better: Keep About the role as summary of role and organization; keep vaccination under Requirements.
Let's decide:
About the role: includes the introductory sentences and organization size.
Responsibilities: list.
Requirements: includes Required Qualifications, Preferred Qualifications, Physical Nature, Vaccination requirement.
Skills: Competencies.
Pay: Pay Range.
We must not repeat job title as heading.
Now extract responsibilities list:
Essential Responsibilities:
- Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy.
- Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible.
- Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
- Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system.
- Collects co-payments following standards for managing copayment processing.
- Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs.
- Obtains and enters referrals.
- Other responsibilities will vary by practice and may include, but are not limited to:
- Check out
- Schedules necessary follow-up appointments.
- Provides patient with any relevant educational materials as indicated
- Visit ticket entry
- Medical Records preparation
- Maintains clean and welcoming physical environment of the reception area.
- Maintains signage and clarity of information displayed in reception area.
- Monitors audio or visual images for appropriate programming and volume levels to ensure a non-intrusive and calming environment.
- Contacts the appropriate departments when repairs or services are needed and follows through on these tasks.
- Monitors and supports patients and visitors entering and leaving the practice.
- Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.).
- Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
- Acts as liaison between patient and other areas to ensure optimal flow and service delivery.
We need to flatten list items; we can include sub-items as separate - but maintain hierarchy? We'll just list each as separate
- . For the "Other responsibilities will vary..." we can treat as a sentence then list subitems.
We'll produce
- for each bullet.
Now Required Qualifications:
- High School diploma or GED required.
- Certificate 1 Medical Admin Assistant Cert preferred.
- 0-1 Years Related Work Experience Required.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Preferred Qualifications:
- One year experience in a healthcare or service/hospitality environment.
Physical Nature Of The Job:
- Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus.
Vaccination requirement:
- Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
We'll include under Requirements.
Now Competencies (Skills):
- Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
- Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
- Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
- Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Now Pay:
- Pay Range $20.00 - $26.92 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
We'll put that in a
under Pay heading.
Now ensure no duplicate lines.
Now produce HTML fragment:
About the role
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Practice Assistant Job Description. Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Responsibilities
- Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy.
- Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible.
- Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
- Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system.
- Collects co-payments following standards for managing copayment processing.
- Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs.
- Obtains and enters referrals.
- Other responsibilities will vary by practice and may include, but are not limited to:
- Check out
- Schedules necessary follow-up appointments.
- Provides patient with any relevant educational materials as indicated
- Visit ticket entry
- Medical Records preparation
- Maintains clean and welcoming physical environment of the reception area.
- Maintains signage and clarity of information displayed in reception area.
- Monitors audio or visual images for appropriate programming and volume levels to ensure a non-intrusive and calming environment.
- Contacts the appropriate departments when repairs or services are needed and follows through on these tasks.
- Monitors and supports patients and visitors entering and leaving the practice.
- Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.).
- Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
- Acts as liaison between patient and
About the role
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Practice Assistant Job Description. Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
But we might split the vaccination requirement into Requirements. Better: Keep About the role as summary of role and organization; keep vaccination under Requirements. Let's decide: About the role: includes the introductory sentences and organization size. Responsibilities: list. Requirements: includes Required Qualifications, Preferred Qualifications, Physical Nature, Vaccination requirement. Skills: Competencies. Pay: Pay Range. We must not repeat job title as heading. Now extract responsibilities list: Essential Responsibilities: - Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. - Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. - Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. - Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. - Collects co-payments following standards for managing copayment processing. - Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. - Obtains and enters referrals. - Other responsibilities will vary by practice and may include, but are not limited to: - Check out - Schedules necessary follow-up appointments. - Provides patient with any relevant educational materials as indicated - Visit ticket entry - Medical Records preparation - Maintains clean and welcoming physical environment of the reception area. - Maintains signage and clarity of information displayed in reception area. - Monitors audio or visual images for appropriate programming and volume levels to ensure a non-intrusive and calming environment. - Contacts the appropriate departments when repairs or services are needed and follows through on these tasks. - Monitors and supports patients and visitors entering and leaving the practice. - Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). - Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. - Acts as liaison between patient and other areas to ensure optimal flow and service delivery. We need to flatten list items; we can include sub-items as separate- for each bullet.
Now Required Qualifications:
- High School diploma or GED required.
- Certificate 1 Medical Admin Assistant Cert preferred.
- 0-1 Years Related Work Experience Required.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Preferred Qualifications:
- One year experience in a healthcare or service/hospitality environment.
Physical Nature Of The Job:
- Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus.
Vaccination requirement:
- Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
We'll include under Requirements.
Now Competencies (Skills):
- Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
- Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
- Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
- Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Now Pay:
- Pay Range $20.00 - $26.92 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
We'll put that in a
under Pay heading. Now ensure no duplicate lines. Now produce HTML fragment:
About the role
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Practice Assistant Job Description. Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Responsibilities
- Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy.
- Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible.
- Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
- Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system.
- Collects co-payments following standards for managing copayment processing.
- Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs.
- Obtains and enters referrals.
- Other responsibilities will vary by practice and may include, but are not limited to:
- Check out
- Schedules necessary follow-up appointments.
- Provides patient with any relevant educational materials as indicated
- Visit ticket entry
- Medical Records preparation
- Maintains clean and welcoming physical environment of the reception area.
- Maintains signage and clarity of information displayed in reception area.
- Monitors audio or visual images for appropriate programming and volume levels to ensure a non-intrusive and calming environment.
- Contacts the appropriate departments when repairs or services are needed and follows through on these tasks.
- Monitors and supports patients and visitors entering and leaving the practice.
- Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.).
- Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
- Acts as liaison between patient and