Practice Administrator - Emergency Medicine - Holy Cross Health Center & Emergency - Deerfield

About the role

Vituity is seeking an Emergency Medicine Practice Administrator to join our team in Deerfield Beach, FL. This role plays a vital part in our mission to transform healthcare and improve lives.

Responsibilities

• Provide direct, business operations support to medical directors, site physician partners, advanced providers, and scribes (when applicable).
• Act as the operational administrator for the site and as the interface for the practice to the hospital and community.
• Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Support all site financials, including contract stipends, expense reimbursements, and site payroll timecards.
• Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.
• Provide support for providers in criminal or civil disputes, including subpoena handling, deposition scheduling, and fee schedule development.
• Manage office operations, including meeting management, office systems, supplies, site events, and customer service.
• Facilitate patient census and attend daily multi-disciplinary rounds.
• Ensure adequate clinical coverage and manage clinical schedules.
• Project manage operational programs, including Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
• Oversee recruitment and onboarding of new providers and employees, as well as locums and reservists and/or residents and students.
• Ensure all providers complete recredentialing and remain compliant with Vituity and hospital programs.
• Act as the point person for Vituity People Operations (Human Resources) relations, including site roster management and compliance with employment law and Vituity policies.
• Create and maintain orientation checklists and manuals.
• Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
• Ensure timely and appropriate medical records and data submission to Revenue Cycle Management.
• Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and participating in monthly meetings with Revenue Cycle Management billing team.
• Evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Requirements

• Two to three years of experience in an office or healthcare setting.
• Associate or Bachelor’s degree in Business Administration, Human Resources, or related field preferred.
• Experience working in the healthcare field preferred.
• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client/customer relationships, and promote Vituity's positive image.
• Ability to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Able to read, understand, and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Qualifications

• Associate or Bachelor’s degree in Business Administration, Human Resources, or related field.
• Two to three years of experience in an office or healthcare setting.
• Knowledge of healthcare and medical terminology.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Ability to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand, and communicate in English sufficient to perform the duties of the position.

Skills

• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Ability to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand, and communicate in English sufficient to perform the duties of the position.

Benefits

• Superior health plan options.
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more.
• Top Tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service).
• Generous paid time off starting 3-4 weeks’ annually.
• Student Loan Refinancing Discounts.
• Professional and Career Development Program.
• EAP and travel assistance included.
• Wellness program.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

Pay

The base salary range for this position is $23.40 – 29.25, exclusive of fringe benefits or potential bonuses. Final base salary compensation will be determined based on factors such as skills, education, and/or experience. Vituity is committed to complying with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity.

Schedule

Details on the specific schedule will be provided during the interview process.