PPS Agent

Key Responsibilities

• Performs all functions of the customer's in-house computer system(s) according to air and way bills.
• Prepare and handle all phases of import and export documentation, including, but not limited to: calculating freight, storage, and other related charges; preparing documents for next sector transfer, delivery, and other related cargo handling phases, such as preparing cargo manifests.
• Accept and check air waybills against customs and other regulatory agency requirements, such as cargo screening.
• Ensure compliance with airline customer requirements.
• Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs and Border Protection (CBP), and all other applicable regulatory guidelines.
• Data capture and input required for airline computer systems or other cargo software applications, such as ‘Cargo Spot’.
• Answer queries, tracing actions promptly.
• Ensure retention of required delivery records.
• Manage freight and inventory of all PPS.
• Perform other duties as assigned.

Key Qualifications

• A high school diploma or equivalent required.
• Ability to speak and understand English.
• Must be able to pass all prerequisites to obtain a SIDA badge.
• Must pass a criminal background check as well as a drug screen before employment.
• Ability to work in a team environment and delegate tasks.
• Excellent written and verbal skills.
• Basic Knowledge of Microsoft Word, Outlook, and Excel.
• Must have a professional appearance and adhere to the company grooming/uniform policy.
• Ability to work rotating shifts, including nights, holidays, and weekends, and be able to report to work on a regular and timely basis.
• Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.

Physical Demands

• The physical demands described here are those that must be met by an employee to perform the essential functions of this job successfully.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.

Work Environment

• The Priority Parcel Service Agent will work both indoors and outdoors in secure airport environments, often under variable weather conditions and elevated noise levels.
• Standard office equipment may be used for reporting and communication.