PPI Business Systems Specialist III – Digital Transformation & Continuous Improvement

About the role

The Business Systems Specialist III drives digital transformation, process automation, and continuous improvement initiatives across the North America Distribution and Logistics Network. This role supports the design, implementation, and maintenance of digital tools, automation solutions, analytics, and process improvements that enhance operational efficiency, accuracy, productivity, and scalability.

Responsibilities

• Support digital transformation and continuous improvement initiatives across the North America Logistics Network.
• Develop and implement automation tools and digital solutions that improve operational efficiency and accuracy.
• Assist in building and maintaining a digital roadmap aligned with operational goals.
• Analyze distribution and warehouse processes to identify automation and process improvement opportunities.
• Partner with Operations, IT, Engineering, Finance, Quality, and Supply Chain teams to integrate automation solutions into existing workflows.
• Support business system integrations, automation deployments, and operational improvement projects.
• Maintain, troubleshoot, and optimize implemented automation and reporting systems.
• Support continuous improvement activities including Kaizen events, Lean initiatives, and process audits.
• Develop and maintain Power BI dashboards, operational scorecards, and reporting tools.
• Generate analytics and reports related to productivity, operational performance, safety, and quality metrics.
• Monitor operational performance indicators to identify trends and areas for improvement.
• Participate in regional and site-level projects supporting logistics operations.
• Provide training and support to colleagues on automation tools, reporting systems, and process improvements.
• Ensure confidentiality and integrity of operational and business data.

Requirements

• Bachelor’s degree in Business Management, Supply Chain Management, Engineering, Information Systems, Finance, or related field; or equivalent experience.
• Minimum 3 years of experience in continuous improvement, digital transformation, automation, analytics, or logistics operations within a warehouse, distribution, or manufacturing environment.
• Experience supporting automation tools, reporting systems, or process improvement initiatives preferred.
• Experience collaborating with cross-functional teams and supporting operational projects.

Skills

• Strong proficiency with automation tools, digital technologies, and business systems.
• Experience with SAP, WMS platforms, Oracle Database (E1), Power BI, or RPA technologies preferred.
• Strong Microsoft Office skills, especially Excel (Pivot Tables, VLOOKUPs, SUMIFS, and data analysis).
• Experience with data analysis, dashboard development, and operational reporting preferred.
• Knowledge of Lean manufacturing, Practical Process Improvement (PPI), or continuous improvement methodologies preferred.

Qualifications

• Strong analytical and problem-solving skills.
• Good project coordination and organizational abilities.
• Effective communication and presentation skills.
• Self-motivated with the ability to work independently and manage priorities.
• Strong collaboration and stakeholder management skills.
• Results-oriented mindset with attention to detail and accountability.
• Ability to work under deadlines in a fast-paced environment.
• Commitment to continuous improvement and operational excellence.
• Fluent in English (written and verbal); additional language skills are a plus.

Working Conditions

Ability to work effectively in office, warehouse, and operational environments. Ability to sit, stand, walk, bend, climb stairs, and work at a computer workstation and on warehouse floors. Limited travel may be required.